UCA Consulting ltd

31 job(s) at UCA Consulting ltd

UCA Consulting ltd Gothenburg, Sweden
Dec 12, 2018
Full time
Job title:  L1 Support Service Desk (Fresher) Location: Gothenburg, Sweden Language: Swedish native/ C1 Availability (notice period) to join once confirmed: Immediate Expected Monthly Salary in SEK: SEK 19-22K  Gross monthly/ EUR  16-17  P/H Contract: Direct Years of relevant experience: Fresher/Junior An exciting opportunity has emerged for a multilingual service desk analyst to provide Level 1 End User IT support, instruct users on the use of software, announce urgent / important information from the IT group, as well as receive and assign software, hardware and network requests to the appropriate team.  Skills and Experienced required: Basic knowledge of networks, email systems and the ability to understand the IT environment Fluent German Ability to learn effectively and possess a high level of flexibility Customer focused and approachable Demonstrate an analytical approach when it comes to problem solving Any previous experience in the IT / Helpdesk / Service Desk fields Prior experience of IT infrastructure support (not essential)