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Turley Manchester, UK

Turley is looking for an ambitious and highly client focused IT Support Technician to join our team and be based in the Southampton office. Are you looking to develop your career in a broad and challenging role where you can take on new responsibilities as you learn? Would you like to join a supportive team within a well-established, successful and employee-owned company? If you have some experience within an IT role and good customer service skills, and are willing to learn and develop your skills and knowledge on the job, then this may be the right opportunity for you. Turley is looking for an enthusiastic and highly client focused IT Support Technician to join our team and be based in the Southampton office. We are looking for a Support Technician who is able to work on their own initiative with a high degree of accuracy. Training will be provided in Turley systems as well as technical development. As an IT Support Technician you can expect to be involved in: Answering and logging calls to the helpdesk, escalating issues for resolution when appropriate Creating user accounts in Exchange and Active Directory Supporting Cisco phone system and mobile telephony Updating IT records and documentation Configuration of IT equipment, laptop builds and updates Ordering of software and equipment as required and liaising with suppliers Asset management – recording details of equipment and software licences issued Providing project support to the wider IT team The ideal IT Support Technician will have experience of working within a small but busy IT team, and will be able to demonstrate excellent communication skills and a track record of delivering excellent client service. This is a full time role, 35 hours per week. Some travel to all Turley offices will be required. Turley is an employee-owned business and one of the largest planning consultancies in the UK. We offer a competitive salary, flexible benefits, pension, ownership dividend and performance related bonus. If you think that Turley could be the right move for you, please follow the Apply Now link or apply in confidence to careers@turley.co.uk with details of your current salary. No agency interest please. The successful candidate must have permission to work in the UK by the start of their employment.

May 04, 2019

Full time

Turley is looking for an ambitious and highly client focused IT Support Technician to join our team and be based in the Southampton office. Are you looking to develop your career in a broad and challenging role where you can take on new responsibilities as you learn? Would you like to join a supportive team within a well-established, successful and employee-owned company? If you have some experience within an IT role and good customer service skills, and are willing to learn and develop your skills and knowledge on the job, then this may be the right opportunity for you. Turley is looking for an enthusiastic and highly client focused IT Support Technician to join our team and be based in the Southampton office. We are looking for a Support Technician who is able to work on their own initiative with a high degree of accuracy. Training will be provided in Turley systems as well as technical development. As an IT Support Technician you can expect to be involved in: Answering and logging calls to the helpdesk, escalating issues for resolution when appropriate Creating user accounts in Exchange and Active Directory Supporting Cisco phone system and mobile telephony Updating IT records and documentation Configuration of IT equipment, laptop builds and updates Ordering of software and equipment as required and liaising with suppliers Asset management – recording details of equipment and software licences issued Providing project support to the wider IT team The ideal IT Support Technician will have experience of working within a small but busy IT team, and will be able to demonstrate excellent communication skills and a track record of delivering excellent client service. This is a full time role, 35 hours per week. Some travel to all Turley offices will be required. Turley is an employee-owned business and one of the largest planning consultancies in the UK. We offer a competitive salary, flexible benefits, pension, ownership dividend and performance related bonus. If you think that Turley could be the right move for you, please follow the Apply Now link or apply in confidence to careers@turley.co.uk with details of your current salary. No agency interest please. The successful candidate must have permission to work in the UK by the start of their employment.

Associate Partner Technology (Infrastructure Engineer)

Greater Manchester Combined Authority Manchester, UK

Job Title: Associate Partner Technology (Infrastructure) Salary: £26,999 - £30,507 (F Grade), £31,371 - £34,788 (G Grade) depending on experience Hours: 36.25 hours per week (Monday – Friday) Contract: Permanent, full-time Location: Greater Manchester Fire and Rescue Service Headquarters 146 Bolton Road, Swinton, Manchester, M27 8US Closing date: 31st May 2019 at 17:00 Role Profile.doc Your role:- Greater Manchester Combined Authority are looking for an experienced Infrastructure Engineer. The successful candidate will have good knowledge of ICT Infrastructure, including the design, implementation, transition, support and documentation of new systems and services. You will be heavily involved in the day to day business as usual work relating to the ICT Infrastructure, including such tasks as building and administering servers, maintaining the virtual and physical server backups, configuring and responding to alerts, providing support to the 1st and 2nd line teams, working on support incidents and requests. Plus, the general maintenance and administration of the Infrastructure toolset. There will be an expectation for you to divide your time up to work on small, medium and large projects when required. Examples of upcoming and current projects include: an Office 365 migration, a SharePoint Online migration, a desktop refresh, a multi-site DMZ implementation, a MFD refresh and a Windows 10 migration. About you:- You will have: · Been educated to degree level or have proven relevant experience within ICT Infrastructure · Proven experience working within a 2nd and 3rd line support team · Proven experience of technical research, design, implementation, transition and support across a wide range of technologies. · Proven experience of building, managing and maintaining a virtual and physical server infrastructure, including web servers · The ability to provide 3rd line technical support to the organisation with the ability to act as the ‘last line’ of internal technical support for the organisation, working with technology vendors and 3rd party support teams when required · A good proven understanding of cloud technology and web facing infrastructure · Proven experience leading on project work relating to Infrastructure · An understanding of IG and ICT security standards · Proven experience managing and administering a broad technical infrastructure toolset · The ability to produce or improve documentation to a high standard to support newly implemented Infrastructure solutions · The ability to transition new solutions in an effective and well documented way to others within the support team. · The Ability to demonstrate a good knowledge of administering, enterprise class, Microsoft based technology covering a number of the following key areas: · Exchange On-Prem and Online · System Center Configuration Manager · System Center Operations Manager · IIS Server · ADFS, WAP and routing and remote access · O365 · All current and supported Windows Server and Workstation Operating Systems · Identity Management · Direct Access · Print Server · Azure · In-depth experience of AD-DS and Group policy · Data Protection Manager · Good proven experience of backup and DR technologies · Good proven knowledge and experience of web facing infrastructure, TCP/IP, VPN, DNS, DMZ, etc · Excellent proven knowledge of VMware and NetApp technology, including VMware 6.5 and ‘Data on Tap’ · The ability to work and respond quickly to the pressures of a fast paced and diverse organisation that is embracing multi-agency working and becoming highly collaborative · Experience managing incidents/requests passed over from the Service Desk, providing first class technical support/solutions and escalating calls where appropriate, working within an ITIL environment The following will be an advantage: · Some understanding of the Agile or PRINCE2 Project methodologies · Some experience creating low and high level technical design documents · Experience administering a Solarwinds monitoring platform · Some experience with LAN/WAN technologies · Experience using network load balancers and understanding of Cisco and or Palo Alto technology, including firewall administration and switching · Experience administering the security of systems; ensure they comply with existing organisational standards, considering the Data Protection Act and any other relevant legislation About us:- The Digital Services team manage and support the Greater Manchester Combined Authority’s ICT infrastructure technology and systems environment. We: · Lead the Digital, Data and Technology function and strategy for GMCA · Set and enforce standards for digital services including considerations of data security · Help the business to choose the right solution and technology, keeping the context of partnership in mind · Provide guidance and advice for consistent, coherent, high quality digital services · Support North West Fire Control who provide a service to GMFRS as well as Cheshire, Lancashire and Cumbria. We employ around 38 staff, mostly based in Fire and Rescue Services HQ, 146 Bolton Road in Swinton. We also support the GMCA HQ at Churchgate house, Oxford Street, Manchester and 47 Fire stations, Training Centres and Data Centres across greater Manchester. For an informal discussion about the role please contact Ben Lancaster ( lancasterb@manchesterfire.gov.uk ) As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); waste; environment; work and skills; research; public sector reform; police, crime and criminal justice; homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub. We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. The GMCA is an Equal Opportunities Employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. To find out more about working for us please click here https://www.greatermanchester-ca.gov.uk/ Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome.

May 02, 2019

Full time

Job Title: Associate Partner Technology (Infrastructure) Salary: £26,999 - £30,507 (F Grade), £31,371 - £34,788 (G Grade) depending on experience Hours: 36.25 hours per week (Monday – Friday) Contract: Permanent, full-time Location: Greater Manchester Fire and Rescue Service Headquarters 146 Bolton Road, Swinton, Manchester, M27 8US Closing date: 31st May 2019 at 17:00 Role Profile.doc Your role:- Greater Manchester Combined Authority are looking for an experienced Infrastructure Engineer. The successful candidate will have good knowledge of ICT Infrastructure, including the design, implementation, transition, support and documentation of new systems and services. You will be heavily involved in the day to day business as usual work relating to the ICT Infrastructure, including such tasks as building and administering servers, maintaining the virtual and physical server backups, configuring and responding to alerts, providing support to the 1st and 2nd line teams, working on support incidents and requests. Plus, the general maintenance and administration of the Infrastructure toolset. There will be an expectation for you to divide your time up to work on small, medium and large projects when required. Examples of upcoming and current projects include: an Office 365 migration, a SharePoint Online migration, a desktop refresh, a multi-site DMZ implementation, a MFD refresh and a Windows 10 migration. About you:- You will have: · Been educated to degree level or have proven relevant experience within ICT Infrastructure · Proven experience working within a 2nd and 3rd line support team · Proven experience of technical research, design, implementation, transition and support across a wide range of technologies. · Proven experience of building, managing and maintaining a virtual and physical server infrastructure, including web servers · The ability to provide 3rd line technical support to the organisation with the ability to act as the ‘last line’ of internal technical support for the organisation, working with technology vendors and 3rd party support teams when required · A good proven understanding of cloud technology and web facing infrastructure · Proven experience leading on project work relating to Infrastructure · An understanding of IG and ICT security standards · Proven experience managing and administering a broad technical infrastructure toolset · The ability to produce or improve documentation to a high standard to support newly implemented Infrastructure solutions · The ability to transition new solutions in an effective and well documented way to others within the support team. · The Ability to demonstrate a good knowledge of administering, enterprise class, Microsoft based technology covering a number of the following key areas: · Exchange On-Prem and Online · System Center Configuration Manager · System Center Operations Manager · IIS Server · ADFS, WAP and routing and remote access · O365 · All current and supported Windows Server and Workstation Operating Systems · Identity Management · Direct Access · Print Server · Azure · In-depth experience of AD-DS and Group policy · Data Protection Manager · Good proven experience of backup and DR technologies · Good proven knowledge and experience of web facing infrastructure, TCP/IP, VPN, DNS, DMZ, etc · Excellent proven knowledge of VMware and NetApp technology, including VMware 6.5 and ‘Data on Tap’ · The ability to work and respond quickly to the pressures of a fast paced and diverse organisation that is embracing multi-agency working and becoming highly collaborative · Experience managing incidents/requests passed over from the Service Desk, providing first class technical support/solutions and escalating calls where appropriate, working within an ITIL environment The following will be an advantage: · Some understanding of the Agile or PRINCE2 Project methodologies · Some experience creating low and high level technical design documents · Experience administering a Solarwinds monitoring platform · Some experience with LAN/WAN technologies · Experience using network load balancers and understanding of Cisco and or Palo Alto technology, including firewall administration and switching · Experience administering the security of systems; ensure they comply with existing organisational standards, considering the Data Protection Act and any other relevant legislation About us:- The Digital Services team manage and support the Greater Manchester Combined Authority’s ICT infrastructure technology and systems environment. We: · Lead the Digital, Data and Technology function and strategy for GMCA · Set and enforce standards for digital services including considerations of data security · Help the business to choose the right solution and technology, keeping the context of partnership in mind · Provide guidance and advice for consistent, coherent, high quality digital services · Support North West Fire Control who provide a service to GMFRS as well as Cheshire, Lancashire and Cumbria. We employ around 38 staff, mostly based in Fire and Rescue Services HQ, 146 Bolton Road in Swinton. We also support the GMCA HQ at Churchgate house, Oxford Street, Manchester and 47 Fire stations, Training Centres and Data Centres across greater Manchester. For an informal discussion about the role please contact Ben Lancaster ( lancasterb@manchesterfire.gov.uk ) As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); waste; environment; work and skills; research; public sector reform; police, crime and criminal justice; homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub. We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. The GMCA is an Equal Opportunities Employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. To find out more about working for us please click here https://www.greatermanchester-ca.gov.uk/ Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome.

Course Leader - BSc Digital Television Technology and BSc Digital & Technology Solutions (Degree Apprenticeship)

Ravensbourne University London Greenwich, London, UK

Ravensbourne University London is exceptional. A world-class digital destination developing talented individuals and leading-edge businesses though learning, skills, applied research, enterprise and innovation. We are based at Greenwich Peninsula in an iconic building next to The O2. Our aim is to become a portal for talent across London driving growth in the knowledge economy and creative industries. Ravensbourne is looking to strengthen our team with the following appointment: Course Leader – BSc Digital Television Technology and BSc Digital & Technology Solutions (Degree Apprenticeship) Salary: £51,516 p.a. + benefits, based in SE London We are seeking to appoint a Course Leader to oversee and steer our BSc (Hons) Digital Television Technology and Digital & Technology Solutions courses. Our BSc Digital & Technology Solutions is a leading Degree Apprenticeship which is in its third year of delivery for our industry partner BT. Candidates should have experience of working in the Communications, Broadcast, Networks or Computer industries and preferably be able to demonstrate a knowledge, and application, of networks, computing applications and systems within industry based environments. In particular, network, software or associated systems knowledge including deployment of Cisco, Hauwei or other network applications within systems, Java, Microsoft Visual Studio and C++ and other commonly used industry standard protocols and languages within real time environments. These qualifications are industry lead courses and demand a high standard of project management and communications with our industry partners. With this in mind, we welcome applicants who do not necessarily have an educational / teaching background. For further information or an informal discussion please contact James Ward, Deputy Dean – School of Media (james.ward@rave.ac.uk). Closing date : Wednesday 20th February 2019 Interviews : Friday 1st March 2019 To apply : (w) http://careers.rave.ac.uk For further details : (e) careers@rave.ac.uk (t) 020 3040 3622 If you are disabled and want to know more about job opportunities at Ravensbourne, please email our Disability Advice Line ravensbourne@disabilityrightsuk.org . We welcome applications from suitably qualified people from all sections of the community in our desire to reflect the diversity of the community we serve

Feb 04, 2019

Full time

Ravensbourne University London is exceptional. A world-class digital destination developing talented individuals and leading-edge businesses though learning, skills, applied research, enterprise and innovation. We are based at Greenwich Peninsula in an iconic building next to The O2. Our aim is to become a portal for talent across London driving growth in the knowledge economy and creative industries. Ravensbourne is looking to strengthen our team with the following appointment: Course Leader – BSc Digital Television Technology and BSc Digital & Technology Solutions (Degree Apprenticeship) Salary: £51,516 p.a. + benefits, based in SE London We are seeking to appoint a Course Leader to oversee and steer our BSc (Hons) Digital Television Technology and Digital & Technology Solutions courses. Our BSc Digital & Technology Solutions is a leading Degree Apprenticeship which is in its third year of delivery for our industry partner BT. Candidates should have experience of working in the Communications, Broadcast, Networks or Computer industries and preferably be able to demonstrate a knowledge, and application, of networks, computing applications and systems within industry based environments. In particular, network, software or associated systems knowledge including deployment of Cisco, Hauwei or other network applications within systems, Java, Microsoft Visual Studio and C++ and other commonly used industry standard protocols and languages within real time environments. These qualifications are industry lead courses and demand a high standard of project management and communications with our industry partners. With this in mind, we welcome applicants who do not necessarily have an educational / teaching background. For further information or an informal discussion please contact James Ward, Deputy Dean – School of Media (james.ward@rave.ac.uk). Closing date : Wednesday 20th February 2019 Interviews : Friday 1st March 2019 To apply : (w) http://careers.rave.ac.uk For further details : (e) careers@rave.ac.uk (t) 020 3040 3622 If you are disabled and want to know more about job opportunities at Ravensbourne, please email our Disability Advice Line ravensbourne@disabilityrightsuk.org . We welcome applications from suitably qualified people from all sections of the community in our desire to reflect the diversity of the community we serve

Security Operations Team Leader

DLA Piper Leeds, Yorkshire

THE OPPORTUNITY This role is responsible for the day to day activities of the security operations team of analysts and is being recruited as part of a programme of maturing the Firm's Security Operations Capability. It is a hands on management role and is expected to be pivotal in designing, implementing and mature processes across the function. The Information Security Group are responsible for InfoSec activities across the DLA Piper International firm. The Team Leader's primary objective is to ensure incident response and operational security activities are available and appropriate to meet the needs of the business. MAIN DUTIES AND RESPONSIBILITIES The Firm has an in house security operations team, supported by an MSSP, that manages incident response and general security operations activities covering Asia Pacific, Middle East and Europe. The Team leader will be responsible for: Providing leadership and management to an international team of analysts Providing subject matter expertise on detection, protection and response of security events and incidents Liaising with the operational IT teams on incident response and improvements Reporting on key operational metrics from the team Ensure operational processes are documented and kept up to date using feedback from incident lessons learned Work with the Firm's MSSP on BAU monitoring and response activities Ensure response capabilities are mature and tested on a regular basis Supporting the firms assurance activities and security certifications Taking part in the on-call rota to ensure 24x7 operational capabilities Acting as a stand in for the Head of InfoSec Operations as needed ABOUT YOU Several years' experience of security operations activities, possibly in a SOC environment Experience of wider operational security in international organisations Demonstrable understanding of information security controls and technology Team leadership/management Experience of working with a ISO27000 ISMS Excellent knowledge of technical security controls including Cisco firewalls & IPS, EDR solutions, web filtering, email filtering and logging & monitoring Knowledge of Orchestration and Automation platforms The role works closely with the IT Operational teams so must have a good technical knowledge but the team being led is not responsible for day to day security engineering. The ideal candidate will hold the usual security certifications (CISSP, CISM, GIAC etc) and will be a technically astute security all-rounder. Its essential that the candidate can develop a holistic view of the firms security controls and be able to respond to security queries and incidents in an environment that is fast paced and sometimes demanding. The following characteristics are essential: Service minded Ability to deliver in a global organisation with different cultural challenges Must have a pro-active approach Must have a methodical troubleshooting method Initiative and ability to work under time constraints The ability to cope with multiple tasks/projects Excellent communication and collaboration skills Organised and self-motivated Genuine passion for Information Security Desire to develop (themselves, their colleagues and their capabilities) ABOUT US DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies. OUR VALUES In everything we do connected with our People, our Clients and our Communities, we live by these values: Be Supportive - we care about others, value diversity and act thoughtfully Be Collaborative - we give, we share and we join in Be Bold - we stand tall and challenge ourselves to think big Be Exceptional - we exceed standards and expectations DIVERSITY AND INCLUSION At DLA Piper we are working hard to ensure that our talent pool is diverse. For us, diversity isn't just about visible differences, it's the unique blend of talents, skills, experiences and perspectives that makes each of us an individual. We know it's crucial to have a culture and environment where those differences are genuinely valued and that's why we strive to be a business where everyone can thrive, develop and succeed based on their talent. Our aim is to build an inclusive and supportive culture where all our people feel they belong and can achieve their best. AGILE WORKING We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That's why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements. PRE-ENGAGEMENT SCREENING In the event that we make an offer to you, and where local legislation permits, we may conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers.

Jun 26, 2019

Full time

THE OPPORTUNITY This role is responsible for the day to day activities of the security operations team of analysts and is being recruited as part of a programme of maturing the Firm's Security Operations Capability. It is a hands on management role and is expected to be pivotal in designing, implementing and mature processes across the function. The Information Security Group are responsible for InfoSec activities across the DLA Piper International firm. The Team Leader's primary objective is to ensure incident response and operational security activities are available and appropriate to meet the needs of the business. MAIN DUTIES AND RESPONSIBILITIES The Firm has an in house security operations team, supported by an MSSP, that manages incident response and general security operations activities covering Asia Pacific, Middle East and Europe. The Team leader will be responsible for: Providing leadership and management to an international team of analysts Providing subject matter expertise on detection, protection and response of security events and incidents Liaising with the operational IT teams on incident response and improvements Reporting on key operational metrics from the team Ensure operational processes are documented and kept up to date using feedback from incident lessons learned Work with the Firm's MSSP on BAU monitoring and response activities Ensure response capabilities are mature and tested on a regular basis Supporting the firms assurance activities and security certifications Taking part in the on-call rota to ensure 24x7 operational capabilities Acting as a stand in for the Head of InfoSec Operations as needed ABOUT YOU Several years' experience of security operations activities, possibly in a SOC environment Experience of wider operational security in international organisations Demonstrable understanding of information security controls and technology Team leadership/management Experience of working with a ISO27000 ISMS Excellent knowledge of technical security controls including Cisco firewalls & IPS, EDR solutions, web filtering, email filtering and logging & monitoring Knowledge of Orchestration and Automation platforms The role works closely with the IT Operational teams so must have a good technical knowledge but the team being led is not responsible for day to day security engineering. The ideal candidate will hold the usual security certifications (CISSP, CISM, GIAC etc) and will be a technically astute security all-rounder. Its essential that the candidate can develop a holistic view of the firms security controls and be able to respond to security queries and incidents in an environment that is fast paced and sometimes demanding. The following characteristics are essential: Service minded Ability to deliver in a global organisation with different cultural challenges Must have a pro-active approach Must have a methodical troubleshooting method Initiative and ability to work under time constraints The ability to cope with multiple tasks/projects Excellent communication and collaboration skills Organised and self-motivated Genuine passion for Information Security Desire to develop (themselves, their colleagues and their capabilities) ABOUT US DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies. OUR VALUES In everything we do connected with our People, our Clients and our Communities, we live by these values: Be Supportive - we care about others, value diversity and act thoughtfully Be Collaborative - we give, we share and we join in Be Bold - we stand tall and challenge ourselves to think big Be Exceptional - we exceed standards and expectations DIVERSITY AND INCLUSION At DLA Piper we are working hard to ensure that our talent pool is diverse. For us, diversity isn't just about visible differences, it's the unique blend of talents, skills, experiences and perspectives that makes each of us an individual. We know it's crucial to have a culture and environment where those differences are genuinely valued and that's why we strive to be a business where everyone can thrive, develop and succeed based on their talent. Our aim is to build an inclusive and supportive culture where all our people feel they belong and can achieve their best. AGILE WORKING We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That's why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements. PRE-ENGAGEMENT SCREENING In the event that we make an offer to you, and where local legislation permits, we may conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers.

IT Service Desk Support - £24K

ITECCO Limited City, Manchester

IT Service Desk Support - £24K Manchester £20,000 - £24,000 + Excellent career opportunities and Training! I have a new and highly exciting opportunity available to join a market leading manufacturing company based in Manchester. This is the perfect opportunity for a 1st Line Service Desk Analyst who is looking to progress their career within the IT industry and add to your current experience. The role is ideal for an individual who has a genuine passion for customer service and IT. It is essential that you are enthusiastic and very customer focused, they are looking for somebody who will bring energy to the team and can work under pressure in a fun working environment. Experience: Experience in an IT Service Desk/Helpdesk Environment. (1st Line) Installation and troubleshooting of software and IT equipment. Active Directory Windows 7/10 Citrix Microsoft Office Networking - TCP/IP, DNS/DHCP Cisco SAP experience (beneficial) If you are interested in the opportunity to start your IT career with this fantastic company, then please apply for this role ASAP. Alternatively, please contact me on () IT Helpdesk Support - IT Service Desk Support - 1st Line Support - First Line Support - Microsoft - Active Directory - Windows 7/10

Jun 26, 2019

IT Service Desk Support - £24K Manchester £20,000 - £24,000 + Excellent career opportunities and Training! I have a new and highly exciting opportunity available to join a market leading manufacturing company based in Manchester. This is the perfect opportunity for a 1st Line Service Desk Analyst who is looking to progress their career within the IT industry and add to your current experience. The role is ideal for an individual who has a genuine passion for customer service and IT. It is essential that you are enthusiastic and very customer focused, they are looking for somebody who will bring energy to the team and can work under pressure in a fun working environment. Experience: Experience in an IT Service Desk/Helpdesk Environment. (1st Line) Installation and troubleshooting of software and IT equipment. Active Directory Windows 7/10 Citrix Microsoft Office Networking - TCP/IP, DNS/DHCP Cisco SAP experience (beneficial) If you are interested in the opportunity to start your IT career with this fantastic company, then please apply for this role ASAP. Alternatively, please contact me on () IT Helpdesk Support - IT Service Desk Support - 1st Line Support - First Line Support - Microsoft - Active Directory - Windows 7/10

Support Engineer

TechR Limited City, Sunderland

Outline and Responsibilities: * To provide 1st line shop floor application and infrastructure support working a 5 day 3 shift pattern. * Liaise with the local business teams to co-ordinate upgrades and fixes to local Systems. Core skills * Some experience / knowledge of .net Programming in VB or C# * Some experience I knowledge of web programming with Java or similar * Some experience / knowledge SQL * Some experience / knowledge of storage, SAN and NAS solutions. * Some experience / knowledge of server virtualization. * Experience in using Microsoft Windows Update Services (WSUS). * Working knowledge of Anti-virus Client / Server Infrastructure. * Knowledge of server and client backup solutions. * Enthusiastic with a desire to learn. Desirable skills * Knowledge of Firewall, VPN and corporate solutions security * Cisco CCENT or Microsoft IVITA certification

Jun 26, 2019

Outline and Responsibilities: * To provide 1st line shop floor application and infrastructure support working a 5 day 3 shift pattern. * Liaise with the local business teams to co-ordinate upgrades and fixes to local Systems. Core skills * Some experience / knowledge of .net Programming in VB or C# * Some experience I knowledge of web programming with Java or similar * Some experience / knowledge SQL * Some experience / knowledge of storage, SAN and NAS solutions. * Some experience / knowledge of server virtualization. * Experience in using Microsoft Windows Update Services (WSUS). * Working knowledge of Anti-virus Client / Server Infrastructure. * Knowledge of server and client backup solutions. * Enthusiastic with a desire to learn. Desirable skills * Knowledge of Firewall, VPN and corporate solutions security * Cisco CCENT or Microsoft IVITA certification

3rd Line Service Desk / Field Engineer

Clear IT Recruitment Limited City, Manchester

My client, an IT and Telecoms Service provider based in the North West are seeking a 3rd Line IT support engineer to provide both remote and on-site support to their 3rd party SME's. Key Tasks and Responsibilities: • Resolving critical / P1 incidents and the most complex tickets • Supporting and mentoring line 1 / 2 engineer colleagues • Auditing customer sites and producing the essential IT reference documentation (Network diagrams, server builds, software installation) • Maintaining IT reference documentation • Documenting trouble shooting methods and solutions in the IT knowledge base • Raising issues with 3rd party providers, escalating as needed and keeping customers informed • Adhering to the essential security policies and protocols • Maintaining accurate ticket records and customer data in the internal systems Essential Skills and Experience: • 3rd Line B2B IT Support and customer service experience gained in a reseller / MSP environment • Specialism in Office 365 including SharePoint • IT security - endpoint and network solutions • MCSA or MCSE accredited • Producing and maintaining technical documentation • Full, clean driving licence and own car for site visits (business insurance, claim business mileage) Desirable experience: • Sophos, StorageCraft Backup software, vSphere 5.5 and 6, Powershell, Citrix XenApp, Cisco / Juniper, Linux / Unix, Azure / AWS Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.

Jun 26, 2019

My client, an IT and Telecoms Service provider based in the North West are seeking a 3rd Line IT support engineer to provide both remote and on-site support to their 3rd party SME's. Key Tasks and Responsibilities: • Resolving critical / P1 incidents and the most complex tickets • Supporting and mentoring line 1 / 2 engineer colleagues • Auditing customer sites and producing the essential IT reference documentation (Network diagrams, server builds, software installation) • Maintaining IT reference documentation • Documenting trouble shooting methods and solutions in the IT knowledge base • Raising issues with 3rd party providers, escalating as needed and keeping customers informed • Adhering to the essential security policies and protocols • Maintaining accurate ticket records and customer data in the internal systems Essential Skills and Experience: • 3rd Line B2B IT Support and customer service experience gained in a reseller / MSP environment • Specialism in Office 365 including SharePoint • IT security - endpoint and network solutions • MCSA or MCSE accredited • Producing and maintaining technical documentation • Full, clean driving licence and own car for site visits (business insurance, claim business mileage) Desirable experience: • Sophos, StorageCraft Backup software, vSphere 5.5 and 6, Powershell, Citrix XenApp, Cisco / Juniper, Linux / Unix, Azure / AWS Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.

IT Infrastructure Project Engineer

Center Parcs

We are looking for an experienced IT Infrastructure Project Engineer to join our busy Head Office IT Team. In this role you will work across our sites on a wide variety of small/medium sized projects in conjunction with the delivery team, ensuring all projects are supported and delivered in a timely and effective manner. This is a technical hands on role that will facilitate the full project lifecycle including implementation, configuration, surveying and technical planning as well as working with vendors on data cabling, optical fibre and Wi-Fi infrastructure. Excellent communication skills are required as you will regularly engage with our supplier partners to proactively improve our IT Infrastructure and facilitate project requirements. You will also work closely with our IT Project Managers, assisting them to deliver projects and enable a smooth transition into service. Other responsibilities include providing hands on technical delivery across the sites for installation, configuration and testing, creating technical documentation and continuous development of the Infrastructure deployment process standards to support the function. In addition, there will be occasional 'go live' project support to local site teams which will require coaching and mentoring on the new systems and technologies. The successful candidate will have previous experience with a variety of infrastructure technologies and a flexible and adaptable approach to delivery and support, with the ability to work within the Infrastructure function and adjust to changing priorities. HOURS OF WORK You will be contracted to work 150 hours per 4 week period. Normal Head Office working hours are Monday to Friday, 9am to 5pm. Flexibility will be required as there will be regular travel and overnight stays within the UK and Ireland. EXPERIENCE, SKILLS & QUALIFICATIONS Essential requirements: Relevant professional or academic qualifications, e.g. NVQ Level 3 or equivalent in IT related studies (CCNA) 5 years technical experience within a wide variety of system infrastructure technologies, preferably: networking, fibre, data cabling, monitoring toolsets, Hardware installation, UPS. data cabinets and Wi-Fi Proven track record implementing process, developing documentation, and engaging with 3rd party resources Good business and technical communication skills, including technical writing and drawings Full UK driving license Physical installations of data centre hardware Desirable requirements: Further Training and certification in Technical IT, e.g. ICND, CCNA, CompTIA Networking experience, e.g. Cisco, Firewalls, VPN and security technologies. IT Infrastructure and Development Project Experience Previously worked within a medium to large enterprise class organisation, following industry standards such as ITIL THE BENEFITS Staff Bonus Scheme Staff Reward Scheme Free use of leisure facilities Discounted Center Parcs breaks 20% discount in restaurant and retail outlets Closing date: 2 July 2019 at 12 Noon 1st Interviews to be held: 10 & 11 July 2019 Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

Jun 26, 2019

We are looking for an experienced IT Infrastructure Project Engineer to join our busy Head Office IT Team. In this role you will work across our sites on a wide variety of small/medium sized projects in conjunction with the delivery team, ensuring all projects are supported and delivered in a timely and effective manner. This is a technical hands on role that will facilitate the full project lifecycle including implementation, configuration, surveying and technical planning as well as working with vendors on data cabling, optical fibre and Wi-Fi infrastructure. Excellent communication skills are required as you will regularly engage with our supplier partners to proactively improve our IT Infrastructure and facilitate project requirements. You will also work closely with our IT Project Managers, assisting them to deliver projects and enable a smooth transition into service. Other responsibilities include providing hands on technical delivery across the sites for installation, configuration and testing, creating technical documentation and continuous development of the Infrastructure deployment process standards to support the function. In addition, there will be occasional 'go live' project support to local site teams which will require coaching and mentoring on the new systems and technologies. The successful candidate will have previous experience with a variety of infrastructure technologies and a flexible and adaptable approach to delivery and support, with the ability to work within the Infrastructure function and adjust to changing priorities. HOURS OF WORK You will be contracted to work 150 hours per 4 week period. Normal Head Office working hours are Monday to Friday, 9am to 5pm. Flexibility will be required as there will be regular travel and overnight stays within the UK and Ireland. EXPERIENCE, SKILLS & QUALIFICATIONS Essential requirements: Relevant professional or academic qualifications, e.g. NVQ Level 3 or equivalent in IT related studies (CCNA) 5 years technical experience within a wide variety of system infrastructure technologies, preferably: networking, fibre, data cabling, monitoring toolsets, Hardware installation, UPS. data cabinets and Wi-Fi Proven track record implementing process, developing documentation, and engaging with 3rd party resources Good business and technical communication skills, including technical writing and drawings Full UK driving license Physical installations of data centre hardware Desirable requirements: Further Training and certification in Technical IT, e.g. ICND, CCNA, CompTIA Networking experience, e.g. Cisco, Firewalls, VPN and security technologies. IT Infrastructure and Development Project Experience Previously worked within a medium to large enterprise class organisation, following industry standards such as ITIL THE BENEFITS Staff Bonus Scheme Staff Reward Scheme Free use of leisure facilities Discounted Center Parcs breaks 20% discount in restaurant and retail outlets Closing date: 2 July 2019 at 12 Noon 1st Interviews to be held: 10 & 11 July 2019 Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

Lead Network Engineer

NMS Recruit Limited

NMS Recruit are seeking a highly experienced Lead Network Engineer within the Oil & Gas Industry for a ongoing long term contract. You will be based in Cambridge and required to travel overseas for various stages of the project, flexibility is essential for this role. Role/Responsibilities Leading a team of Network Engineers Project specification, design and implementation of Network Systems. Manage, plan and distribute tasks to the team along with training and mentoring new team members. Liaising with clients daily to meet their requirements. Regular progress project reports. Coordination of technical queries and solutions. Producing technical estimates to support client requirements. Experience Degree qualified progressing to a Chartered Engineer status with 5 years experience in a similar role, or HNC/HND qualified with 10 years relevant experience in a similar role. Excellent knowledge of all relevant Network industry performance standards and specifications. Significant experience in design, configuration, testing and commissioning of Network system applications preferably in the Oil & Gas industry. Must be able to travel within the UK and Overseas. Project Management and supervision skills. Decision making and leadership skills Cisco certified to CCNA/CCNP Must have experience with Cisco, Avaya, Juniper and Hirschmann. Benefits £30.00 - £40.00 per hour Expenses To be considered for this fantastic opportunity please email an up to date CV. If you don't have a response within 5 working days, please assume you have been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i m s r e c r u i t . c o m

Jun 26, 2019

NMS Recruit are seeking a highly experienced Lead Network Engineer within the Oil & Gas Industry for a ongoing long term contract. You will be based in Cambridge and required to travel overseas for various stages of the project, flexibility is essential for this role. Role/Responsibilities Leading a team of Network Engineers Project specification, design and implementation of Network Systems. Manage, plan and distribute tasks to the team along with training and mentoring new team members. Liaising with clients daily to meet their requirements. Regular progress project reports. Coordination of technical queries and solutions. Producing technical estimates to support client requirements. Experience Degree qualified progressing to a Chartered Engineer status with 5 years experience in a similar role, or HNC/HND qualified with 10 years relevant experience in a similar role. Excellent knowledge of all relevant Network industry performance standards and specifications. Significant experience in design, configuration, testing and commissioning of Network system applications preferably in the Oil & Gas industry. Must be able to travel within the UK and Overseas. Project Management and supervision skills. Decision making and leadership skills Cisco certified to CCNA/CCNP Must have experience with Cisco, Avaya, Juniper and Hirschmann. Benefits £30.00 - £40.00 per hour Expenses To be considered for this fantastic opportunity please email an up to date CV. If you don't have a response within 5 working days, please assume you have been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i m s r e c r u i t . c o m

Support Engineer Networking Linux Python VMWare

Client Server Ltd.

Support Engineer (Infrastructure Networking VMWare CISCO Windows Linux Bash Cloud). Fantastic opportunity for a talented Support Engineer to utilise and develop their skills within an enjoyable, technically challenging and highly rewarding work environment. Global FinTech is seeking a Support Engineer to help build out, maintain and troubleshoot their rapidly expanding infrastructure and focus on making their environments more secure. You'll work alongside a talented team to deliver critical infrastructure whilst ensuring the highest level of availability, performance and security. Other day to day duties will include; designing and implementing Cloud based (AWS and Azure) and on premise services, designing and maintaining virtual servers (VMWare), designing and maintaining network and firewalls and automating infrastructure services. Based in the heart of London, you will be part of a friendly work environment where you will be continually supported and encouraged to reach your full potential as a Support Engineer. The company offers a range of benefits including; 25 days holiday, regular company events, free breakfast every Friday, catered lunch twice a month and an annual charity day. Requirements: *Previous experience within an Infrastructure Engineer / 3rd Line Support role *Extensive networking experience (CISCO CCNA) *Troubleshooting, VPS's, SANs and VMWare certified *Experience configuring and troubleshooting Windows and Linux environments *Scripting skills (Bash, PowerShell, Python) *Experience with Automation software (Chef, Ruby) *Able to cover on-call hours on a rota basis *Excellent communication and collaboration skills *Desirable: Cloud experience As a Support Engineer (Windows Linux Python) you can expect to earn a competitive salary (up to £55k) plus benefits. Apply today or call to have a confidential discussion about this Support Engineer (Windows Linux Python) role.

Jun 26, 2019

Support Engineer (Infrastructure Networking VMWare CISCO Windows Linux Bash Cloud). Fantastic opportunity for a talented Support Engineer to utilise and develop their skills within an enjoyable, technically challenging and highly rewarding work environment. Global FinTech is seeking a Support Engineer to help build out, maintain and troubleshoot their rapidly expanding infrastructure and focus on making their environments more secure. You'll work alongside a talented team to deliver critical infrastructure whilst ensuring the highest level of availability, performance and security. Other day to day duties will include; designing and implementing Cloud based (AWS and Azure) and on premise services, designing and maintaining virtual servers (VMWare), designing and maintaining network and firewalls and automating infrastructure services. Based in the heart of London, you will be part of a friendly work environment where you will be continually supported and encouraged to reach your full potential as a Support Engineer. The company offers a range of benefits including; 25 days holiday, regular company events, free breakfast every Friday, catered lunch twice a month and an annual charity day. Requirements: *Previous experience within an Infrastructure Engineer / 3rd Line Support role *Extensive networking experience (CISCO CCNA) *Troubleshooting, VPS's, SANs and VMWare certified *Experience configuring and troubleshooting Windows and Linux environments *Scripting skills (Bash, PowerShell, Python) *Experience with Automation software (Chef, Ruby) *Able to cover on-call hours on a rota basis *Excellent communication and collaboration skills *Desirable: Cloud experience As a Support Engineer (Windows Linux Python) you can expect to earn a competitive salary (up to £55k) plus benefits. Apply today or call to have a confidential discussion about this Support Engineer (Windows Linux Python) role.

IT Infrastructure Support Analyst - Basingstoke

CK Group Basingstoke, Hampshire

CK Group is recruiting for an IT Infrastructure Support Analyst to join a company in the animal health and pharmaceutical industry at their site based in Basingstoke on a 12 month contract basis. The Company: Our client is one of the largest pharmaceutical companies in the world. They have steadfastly remained independent, but not isolated. Across the globe, they have developed productive alliances and partnerships that advance their capacity to develop innovative medicines at lower costs. They are consistently ranked as one of the best companies in the world to work for, and generations of employees have sustained a culture that values excellence, integrity and respect for people. Their mission includes finding answers for some of the world's most urgent medical needs. They focus our internal research efforts primarily on four core therapeutic areas: bio-medicines, diabetes, oncology and animal health. They also continue to pursue innovative science and new opportunities beyond our targeted disease categories. Location: This role is located in Basingstoke at our clients Headquarters, which has a train station on the main line from London to Southampton as well as a line to Reading. Alternatively the town is conveniently situated on the M3 motorway and is just one hour from London and Southampton. The A33 also links the town with Reading and the M4. The Role: This role will be supporting UK Infrastructure team to achieve local, regional and global projects. The successful candidate will be providing technical guidance and assistance to business users and being the face of IT for the Basingstoke site. Key Responsibilities: - Collaborate with other professionals to deliver a variety of IT and Non-IT projects & maintain standards and functionality at all times. - Liaise with global infrastructure service towers and teams. - Own and coordinate Infrastructure projects and service requests using multiple external vendors and internal infrastructure & facilities groups. - Provide IT presence and relevance on the ground at the site. - Build effective working relationships with business partners, local/regional/global IT groups, ESPs and vendors. Work with business leaders at the affiliate to identify IT needs and opportunities to support business objectives and deliver service improvements. Seek continuous feedback for improvement. Your Background: To succeed in this role you will come from a hands on IT Support background, covering remote & deskside support. You will be familiar with ITIL and IT Service Management processes. Additionally you will have a broad base understanding of Infrastructure - including Telecommunications (voice and data), Cisco Switching and routing LAN and Voice over IP, platforms and data centres. Any certificates in CCNA, CompTIA or similar will be an advantage. Please note that your CV should show exact dates of employment (month and year) and any gaps of a month or more should be explained. CK Group is an Equal Opportunities employer and welcomes applications from all who meet our selection criteria. If you do not hear back from us within 5 working days of your application for this role, it means that on this occasion you have not been shortlisted for the next stage of the recruitment campaign. Entitlement to work in the EEA is essential. Please quote reference 45835 in all correspondence.

Jun 26, 2019

CK Group is recruiting for an IT Infrastructure Support Analyst to join a company in the animal health and pharmaceutical industry at their site based in Basingstoke on a 12 month contract basis. The Company: Our client is one of the largest pharmaceutical companies in the world. They have steadfastly remained independent, but not isolated. Across the globe, they have developed productive alliances and partnerships that advance their capacity to develop innovative medicines at lower costs. They are consistently ranked as one of the best companies in the world to work for, and generations of employees have sustained a culture that values excellence, integrity and respect for people. Their mission includes finding answers for some of the world's most urgent medical needs. They focus our internal research efforts primarily on four core therapeutic areas: bio-medicines, diabetes, oncology and animal health. They also continue to pursue innovative science and new opportunities beyond our targeted disease categories. Location: This role is located in Basingstoke at our clients Headquarters, which has a train station on the main line from London to Southampton as well as a line to Reading. Alternatively the town is conveniently situated on the M3 motorway and is just one hour from London and Southampton. The A33 also links the town with Reading and the M4. The Role: This role will be supporting UK Infrastructure team to achieve local, regional and global projects. The successful candidate will be providing technical guidance and assistance to business users and being the face of IT for the Basingstoke site. Key Responsibilities: - Collaborate with other professionals to deliver a variety of IT and Non-IT projects & maintain standards and functionality at all times. - Liaise with global infrastructure service towers and teams. - Own and coordinate Infrastructure projects and service requests using multiple external vendors and internal infrastructure & facilities groups. - Provide IT presence and relevance on the ground at the site. - Build effective working relationships with business partners, local/regional/global IT groups, ESPs and vendors. Work with business leaders at the affiliate to identify IT needs and opportunities to support business objectives and deliver service improvements. Seek continuous feedback for improvement. Your Background: To succeed in this role you will come from a hands on IT Support background, covering remote & deskside support. You will be familiar with ITIL and IT Service Management processes. Additionally you will have a broad base understanding of Infrastructure - including Telecommunications (voice and data), Cisco Switching and routing LAN and Voice over IP, platforms and data centres. Any certificates in CCNA, CompTIA or similar will be an advantage. Please note that your CV should show exact dates of employment (month and year) and any gaps of a month or more should be explained. CK Group is an Equal Opportunities employer and welcomes applications from all who meet our selection criteria. If you do not hear back from us within 5 working days of your application for this role, it means that on this occasion you have not been shortlisted for the next stage of the recruitment campaign. Entitlement to work in the EEA is essential. Please quote reference 45835 in all correspondence.

Graduate Network Engineer / Security / Analyst - Coventry

Shift F5 Limited Coventry, Warwickshire

Computer Science / Networking Graduate - TCP/IP - VPN LAN - WAN - £25-30K + benefits package Graduate degree in Computing - Network Engineering - Information Technology - Graduates / Placements Strong interest in Networking - TCP/IP - LAN / WAN - Network Engineer - Cisco - Infrastructure - Security Desirable skills - Servers, Systems Design, Linux / CentOS / Redhat / Open Source This well-known International Tech Company has an opportunity for a graduate based at their Coventry office. You will join their Networking graduate scheme where you will learn the trade, suporting clients networks, Routing and Switching, Network diagnostics, Systems design and eventually providing consultancy. Who should apply? ** This is ideal for a Networking / Security / IT / Computing graduate who is looking for their break into Network Engineering ** You will be analytically minded and will already have an interest in studying network technology and Routing / Switching protocols ** Placement years, internships and work experience will all count in your favour, as will evidence of study towards industry accreditation, but not essential Why apply? ** Unrivalled opportunities for progression and a career path in a booming tech sector ** You will naturally pursue your chosen discipline through accreditation and further study ** You will get a chance to put your knowledge into practice and start off in a hands-on practical IT job from day 1 Starting salary is competitive - Circa £25-30k dependent on your academic results, experience-to-date and qualifications. Computer Science / Networking Graduate- TCP-IP/VPN - £25-30K + benefits package For more information about Shift F5 and the opportunities we have to offer follow us on Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.

Jun 26, 2019

Computer Science / Networking Graduate - TCP/IP - VPN LAN - WAN - £25-30K + benefits package Graduate degree in Computing - Network Engineering - Information Technology - Graduates / Placements Strong interest in Networking - TCP/IP - LAN / WAN - Network Engineer - Cisco - Infrastructure - Security Desirable skills - Servers, Systems Design, Linux / CentOS / Redhat / Open Source This well-known International Tech Company has an opportunity for a graduate based at their Coventry office. You will join their Networking graduate scheme where you will learn the trade, suporting clients networks, Routing and Switching, Network diagnostics, Systems design and eventually providing consultancy. Who should apply? ** This is ideal for a Networking / Security / IT / Computing graduate who is looking for their break into Network Engineering ** You will be analytically minded and will already have an interest in studying network technology and Routing / Switching protocols ** Placement years, internships and work experience will all count in your favour, as will evidence of study towards industry accreditation, but not essential Why apply? ** Unrivalled opportunities for progression and a career path in a booming tech sector ** You will naturally pursue your chosen discipline through accreditation and further study ** You will get a chance to put your knowledge into practice and start off in a hands-on practical IT job from day 1 Starting salary is competitive - Circa £25-30k dependent on your academic results, experience-to-date and qualifications. Computer Science / Networking Graduate- TCP-IP/VPN - £25-30K + benefits package For more information about Shift F5 and the opportunities we have to offer follow us on Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.

Senior Network Security Engineer

TJX Europe Limited Watford, Hertfordshire

Variety and Challenge. Growth and Opportunity. In the retail business, we move fast. We're always adapting, evolving and innovating. And the fast pace brings variety and challenge, along with continued growth and opportunity. Senior Security Network Engineer The Role This vital role within the Global IT Security function will give you the opportunity to be the main point of contact for Europe. The role will require you to work as part of a global team to look after our network infrastructure and network security for both existing and future focused business requirements Strong experience with large scale firewall architecture, design, testing, development, migration, and integration Experience with COTS NGFW (Next generation firewall) infrastructure technologies for both on-premises and cloud deployments Ability to be hands-on and configure firewall rule sets and objects in an enterprise is required. Knowledge of industry best practices for designing, implementing, and maintaining firewall, intrusion detection/prevention, SSL decryption and security and service availability throughout the system life cycle Experience using network management tools and packet capture analysis to resolve operational issues Expertise with Palo Alto firewalls, including application-based rule design and implementation, rule base optimization, global objects, and IDS/IPS policies, and Panorama management systems is preferred. Liaise with the Security Operations Center to develop detection capabilities Current experience in security threats, solutions, security tools and network technologies along with a keen ability to diagnose and troubleshoot technical issues. Operational experience with firewall technologies, including hardware refresh, software testing, software upgrades, and complex troubleshooting techniques Experience using network management tools and packet capture analysis to resolve operational issues Liaise with the Security Operations Center to develop detection capabilities Current experience in security threats, solutions, security tools and network technologies along with a keen ability to diagnose and troubleshoot technical issues. Key Skills NGFW (Next generation firewall) Firewall engineer Panorama Palo Alto IDS/IPS engineer Web content filtering Cisco certifications (CCNA, CCNP) What's In It For You? As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. Apply now.

Jun 26, 2019

Variety and Challenge. Growth and Opportunity. In the retail business, we move fast. We're always adapting, evolving and innovating. And the fast pace brings variety and challenge, along with continued growth and opportunity. Senior Security Network Engineer The Role This vital role within the Global IT Security function will give you the opportunity to be the main point of contact for Europe. The role will require you to work as part of a global team to look after our network infrastructure and network security for both existing and future focused business requirements Strong experience with large scale firewall architecture, design, testing, development, migration, and integration Experience with COTS NGFW (Next generation firewall) infrastructure technologies for both on-premises and cloud deployments Ability to be hands-on and configure firewall rule sets and objects in an enterprise is required. Knowledge of industry best practices for designing, implementing, and maintaining firewall, intrusion detection/prevention, SSL decryption and security and service availability throughout the system life cycle Experience using network management tools and packet capture analysis to resolve operational issues Expertise with Palo Alto firewalls, including application-based rule design and implementation, rule base optimization, global objects, and IDS/IPS policies, and Panorama management systems is preferred. Liaise with the Security Operations Center to develop detection capabilities Current experience in security threats, solutions, security tools and network technologies along with a keen ability to diagnose and troubleshoot technical issues. Operational experience with firewall technologies, including hardware refresh, software testing, software upgrades, and complex troubleshooting techniques Experience using network management tools and packet capture analysis to resolve operational issues Liaise with the Security Operations Center to develop detection capabilities Current experience in security threats, solutions, security tools and network technologies along with a keen ability to diagnose and troubleshoot technical issues. Key Skills NGFW (Next generation firewall) Firewall engineer Panorama Palo Alto IDS/IPS engineer Web content filtering Cisco certifications (CCNA, CCNP) What's In It For You? As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. Apply now.

Front End Software Engineer

Sharpe Recruitment

Front End Software Engineer Newcastle upon Tyne ________________________________________ Who we are We are the leading provider of SaaS solutions for digital partner marketing. Our customers include some of the largest and most trusted brands on the planet. We're headquartered in Newcastle Upon Tyne with offices in London, San Francisco, New York, Baltimore, Sydney and Tokyo. Our customers have used our platform to track more than $3 billion in advertiser top line revenues across 300,000 marketing partners in over 180 countries. All of this can be monitored in real-time with our web and mobile apps, or directly through our APIs. No other platform in our industry can offer this kind of scale, and our customers love us for it! The things you care about We use React and Redux, as well as a slew of best practices to keep our codebase consistent and maintainable. Our code style is largely functional (although we have no problem with object-oriented programming when it's the better solution) and thoroughly tested - although our QA team provide automated integration and visual regression testing, we take responsibility for unit testing our own code thoroughly. We use JSS to keep our styles declarative and encapsulated - good CSS / HTML fundamentals are essential, as the tools we use are not a replacement for understanding what's being delivered to our users. Crucially, as a team we define the direction our codebase takes - every developer from junior to senior has an equal voice and is expected to use it to keep our code quality high! As a Front-end Software Engineer with us, here's what you will do: - Work as a part of a cross-functional, delivery-focused team with engineers, QA and Product managers working together using Agile principles in a highly autonomous and collaborative environment - Write clean, well-tested and refactored code - Collaborate closely with the Lead Software Engineer on designing new features and seeing them through to completion - Share knowledge, code and ideas across other teams - we use tribes to facilitate this - Ensure code quality though pull requests - Master a complex business domain Who we're looking for: - Our culture and work environment are very important to us. Above all else we value people with a positive attitude and a good work ethic. - We love self-motivation and a passion for knowledge, as well as those who put their team above themselves. We encourage a mindset of quality and doing the right thing; ego has no place here. - Collaboration is the foundation of our culture. While experience of the technologies we use is a plus, strong understanding of fundamental principles that can be transferred to any technology is preferable. We want to help our people develop themselves professionally and personally. The desire to mentor and support those that are working towards obtaining all the above qualities helps us achieve that. You are a Front End Software Engineer with: - Software engineering experience using JavaScript (ES6 ). We are passionate about writing clean, modern JavaScript. - Experience with React/Redux - HTML, CSS/JSS - Webpack, Babel and the NPM ecosystem. Our code is written using ES6 modules and transpiled and bundled using babel and webpack. - OO and Functional programming skills - Experience with Agile and Lean delivery approaches and modern engineering practices, such as clean code, TDD, refactoring, Continuous integration - Experience in developing and consuming REST APIs - The ability to communicate in a concise and focused way, listen to others, and practice patience We hope you have: - Personal code visible in your profile - Passion for close collaboration with QA engineers and Product managers - Ability to break down a complex problem into more manageable chunks - "Getting things done" attitude - Experience with developing responsive web application If you are interested in the advertised position for a Front End Software Engineer please 'Register your interest' through the requested method and we will be in touch shortly with regards to your suitability for the role. Sharpe Recruitment Ltd is a North East based consultancy, dedicated to placing professionals in rewarding jobs throughout the North of England across a variety of disciplines including Digital Media, Design, Development, Creative Advertising, Sales & Marketing, Tech & IT. Skills Required Skills Qualifications Required Qualifications Keywords Keywords

Jun 26, 2019

Front End Software Engineer Newcastle upon Tyne ________________________________________ Who we are We are the leading provider of SaaS solutions for digital partner marketing. Our customers include some of the largest and most trusted brands on the planet. We're headquartered in Newcastle Upon Tyne with offices in London, San Francisco, New York, Baltimore, Sydney and Tokyo. Our customers have used our platform to track more than $3 billion in advertiser top line revenues across 300,000 marketing partners in over 180 countries. All of this can be monitored in real-time with our web and mobile apps, or directly through our APIs. No other platform in our industry can offer this kind of scale, and our customers love us for it! The things you care about We use React and Redux, as well as a slew of best practices to keep our codebase consistent and maintainable. Our code style is largely functional (although we have no problem with object-oriented programming when it's the better solution) and thoroughly tested - although our QA team provide automated integration and visual regression testing, we take responsibility for unit testing our own code thoroughly. We use JSS to keep our styles declarative and encapsulated - good CSS / HTML fundamentals are essential, as the tools we use are not a replacement for understanding what's being delivered to our users. Crucially, as a team we define the direction our codebase takes - every developer from junior to senior has an equal voice and is expected to use it to keep our code quality high! As a Front-end Software Engineer with us, here's what you will do: - Work as a part of a cross-functional, delivery-focused team with engineers, QA and Product managers working together using Agile principles in a highly autonomous and collaborative environment - Write clean, well-tested and refactored code - Collaborate closely with the Lead Software Engineer on designing new features and seeing them through to completion - Share knowledge, code and ideas across other teams - we use tribes to facilitate this - Ensure code quality though pull requests - Master a complex business domain Who we're looking for: - Our culture and work environment are very important to us. Above all else we value people with a positive attitude and a good work ethic. - We love self-motivation and a passion for knowledge, as well as those who put their team above themselves. We encourage a mindset of quality and doing the right thing; ego has no place here. - Collaboration is the foundation of our culture. While experience of the technologies we use is a plus, strong understanding of fundamental principles that can be transferred to any technology is preferable. We want to help our people develop themselves professionally and personally. The desire to mentor and support those that are working towards obtaining all the above qualities helps us achieve that. You are a Front End Software Engineer with: - Software engineering experience using JavaScript (ES6 ). We are passionate about writing clean, modern JavaScript. - Experience with React/Redux - HTML, CSS/JSS - Webpack, Babel and the NPM ecosystem. Our code is written using ES6 modules and transpiled and bundled using babel and webpack. - OO and Functional programming skills - Experience with Agile and Lean delivery approaches and modern engineering practices, such as clean code, TDD, refactoring, Continuous integration - Experience in developing and consuming REST APIs - The ability to communicate in a concise and focused way, listen to others, and practice patience We hope you have: - Personal code visible in your profile - Passion for close collaboration with QA engineers and Product managers - Ability to break down a complex problem into more manageable chunks - "Getting things done" attitude - Experience with developing responsive web application If you are interested in the advertised position for a Front End Software Engineer please 'Register your interest' through the requested method and we will be in touch shortly with regards to your suitability for the role. Sharpe Recruitment Ltd is a North East based consultancy, dedicated to placing professionals in rewarding jobs throughout the North of England across a variety of disciplines including Digital Media, Design, Development, Creative Advertising, Sales & Marketing, Tech & IT. Skills Required Skills Qualifications Required Qualifications Keywords Keywords

Senior Network Engineer - Cisco / Nexus / Juniper / IP / SD WAN

Reflex Computer Recruitment Godalming, Surrey

Senior Network Engineer - Cisco / Juniper / Nexus / Datacentre / SD WAN / IP - CCNP/ CCIE / JNCIE / JNCIP / JNCIS - Surrey - 37.5 Hour Week - As a Senior Network Engineer - Principal Network Consultant- 3rd / 4th Line Network Engineer opportunity you will be joining an organisation during a time of growth/ expansion. You will primarily be working within Multi-Tenanted environments, Datacentre Interconnects, SD WAN, Cisco Nexus switches, Deploying and maintaining WAN networks - IP and Ethernet WAN's, designing and implementing projects based on Cisco Networking & Datacentre technologies. For this Senior Network Consultant opportunity, you will provide hands-on technical consultancy with my client and their managed service customers, you will also aim to assist with defining and planning technical strategy, standards and our future services roadmap. KEY SKILLS/ EXPERIENCE CCNP/ CCIE or similar certified Cisco Nexus switches Cisco and Juniper experience IP telephony deployments - provisioned networks for IPT deployments Multi-Tenanted environments Datacentre Interconnects Managing WAN providers and installations - Deploying and maintaining WAN networks - IP and Ethernet WANs Load balancing Firewalls For this Senior Network Engineer - Senior Network Consultant - Principal Engineer - 3rd/4th Line Network Engineer opportunity the salary is £75,000 - £80,000 + £7,200 Car Allowance + On-call + Monthly Bonus + Excellent Benefits.

Jun 26, 2019

Senior Network Engineer - Cisco / Juniper / Nexus / Datacentre / SD WAN / IP - CCNP/ CCIE / JNCIE / JNCIP / JNCIS - Surrey - 37.5 Hour Week - As a Senior Network Engineer - Principal Network Consultant- 3rd / 4th Line Network Engineer opportunity you will be joining an organisation during a time of growth/ expansion. You will primarily be working within Multi-Tenanted environments, Datacentre Interconnects, SD WAN, Cisco Nexus switches, Deploying and maintaining WAN networks - IP and Ethernet WAN's, designing and implementing projects based on Cisco Networking & Datacentre technologies. For this Senior Network Consultant opportunity, you will provide hands-on technical consultancy with my client and their managed service customers, you will also aim to assist with defining and planning technical strategy, standards and our future services roadmap. KEY SKILLS/ EXPERIENCE CCNP/ CCIE or similar certified Cisco Nexus switches Cisco and Juniper experience IP telephony deployments - provisioned networks for IPT deployments Multi-Tenanted environments Datacentre Interconnects Managing WAN providers and installations - Deploying and maintaining WAN networks - IP and Ethernet WANs Load balancing Firewalls For this Senior Network Engineer - Senior Network Consultant - Principal Engineer - 3rd/4th Line Network Engineer opportunity the salary is £75,000 - £80,000 + £7,200 Car Allowance + On-call + Monthly Bonus + Excellent Benefits.

Product Management Team Leader

Webrecruit City, Derby

Product Management Team Leader Derby, Derbyshire The Company Our client is a specialist provider of data centre, cloud, connectivity and voice solutions. They're now looking for a Product Management Team Leader to join them in Derby. The Benefits - Highly competitive salary - Flexible working - Private healthcare - Pension - Free broadband - DIS pay-out - Cycle to work scheme - Free beverages - £1,200 refer a friend bonus - Work perks, including discounts on gym memberships, shopping, holidays and more If you're a project management professional from an IT, cloud, networking or telecommunications background, this is a great opportunity to take your next step up with a forward-thinking business. It's an exciting time to join our client's team. They're expanding into new markets, introducing new solutions to their product range and making huge investments in innovation, infrastructure and expertise. You'll have the chance to drive the success of a cutting-edge portfolio, develop your leadership skills and make a real mark within the business. Your Role As the Product Management Team Leader, you will plan and deliver our client's product management roadmap. Leading a team of up to three Product Managers, you will: - Take ownership of product launches, from concept to launch and beyond - Carry out market research into product positioning and competitor offerings - Review price books and product messaging - Demonstrate ROI and complete cost-price analysis - Deliver product training to the Sales and Technical Support teams and partners About You To join our client as the Product Management Team Leader, you'll need: - Project management experience, gained in the IT, cloud, networking or telecommunications industries - Exposure to some of the following: virtualisation, IaaS, Storage as a Service, Disaster Recovery as a Service or online backup - Excellent problem-solving skills - A highly-organised approach Ideally, you'll have team leadership experience, but this isn't essential. Knowledge of any of the following would also be an advantage: VMware, Cisco ACI, Cisco HCS, Veeam, Zerto, NetApp, SD-WAN, MPLS, Azure or Managed Services. Our client would like to hear from you if you've worked as an IT Project Manager, Technical Project Manager, Product Manager, Telecoms Project Manager, Project Delivery Manager, Cloud Project Manager or Product Team Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking to join an innovative company as a Product Management Team Leader, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Working hours: Monday - Friday - 9:00 - 17:30, with a one hour lunch break

Jun 26, 2019

Product Management Team Leader Derby, Derbyshire The Company Our client is a specialist provider of data centre, cloud, connectivity and voice solutions. They're now looking for a Product Management Team Leader to join them in Derby. The Benefits - Highly competitive salary - Flexible working - Private healthcare - Pension - Free broadband - DIS pay-out - Cycle to work scheme - Free beverages - £1,200 refer a friend bonus - Work perks, including discounts on gym memberships, shopping, holidays and more If you're a project management professional from an IT, cloud, networking or telecommunications background, this is a great opportunity to take your next step up with a forward-thinking business. It's an exciting time to join our client's team. They're expanding into new markets, introducing new solutions to their product range and making huge investments in innovation, infrastructure and expertise. You'll have the chance to drive the success of a cutting-edge portfolio, develop your leadership skills and make a real mark within the business. Your Role As the Product Management Team Leader, you will plan and deliver our client's product management roadmap. Leading a team of up to three Product Managers, you will: - Take ownership of product launches, from concept to launch and beyond - Carry out market research into product positioning and competitor offerings - Review price books and product messaging - Demonstrate ROI and complete cost-price analysis - Deliver product training to the Sales and Technical Support teams and partners About You To join our client as the Product Management Team Leader, you'll need: - Project management experience, gained in the IT, cloud, networking or telecommunications industries - Exposure to some of the following: virtualisation, IaaS, Storage as a Service, Disaster Recovery as a Service or online backup - Excellent problem-solving skills - A highly-organised approach Ideally, you'll have team leadership experience, but this isn't essential. Knowledge of any of the following would also be an advantage: VMware, Cisco ACI, Cisco HCS, Veeam, Zerto, NetApp, SD-WAN, MPLS, Azure or Managed Services. Our client would like to hear from you if you've worked as an IT Project Manager, Technical Project Manager, Product Manager, Telecoms Project Manager, Project Delivery Manager, Cloud Project Manager or Product Team Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking to join an innovative company as a Product Management Team Leader, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Working hours: Monday - Friday - 9:00 - 17:30, with a one hour lunch break

IT Infrastructure Technical Lead

Cyberteam

IT Infrastructure Technical Lead 1 Year Fixed Term position £67,000 per annum North London My client who are based in North London are looking for an IT Infrastructure Technical Lead to join them on a 1 Year Fixed term position to help with some major projects coming up. Responsibilities - To take the technical lead for all major IT projects, management of the Infrastructure Engineer team and support, maintenance and licencing for entire IT infrastructure estate To be responsible for maintenance and up keep of theIT Infrastructure as well as providing the Head of IT Infrastructure with enhanced expert technical advice. Review existing and future business requirements and propose appropriate change. Maintain and support the IT infrastructure. Create, design and develop technical solutions to meet business requirements. Manage the Infrastructure Engineer Team including performance management, recruitment and deputise for Head of IT Infrastructure when required. Responsible for ensuring all IT Infrastructure Hardware/Software/Servers are fully patched and regularly updated. Architect, supervise and participate in the implementation of new technologies and platforms supporting a complex corporate data and voice infrastructure. Create and maintain technical designs and planning documents (go-live plans, work packages, technical project plans), progress reports and test scripts and create service transition plans for projects. Provide enhanced expert technical advice to all members of the Infrastructure Team and Head of IT Infrastructure when required to assist them with and all technical issues they may come across. Education ITIL v3/4 Foundation Ideally educated to degree level and / or with a relevant professional qualification and / or with 4 years' experience in a similar role. Knowledge and Skills Required In-depth knowledge of Microsoft desktop and server operating systems In-depth knowledge of Azure Infrastructure as a service In-depth knowledge of Exchange Online In-depth knowledge of Office 365 Configuration and Administration Knowledge of IP networking specifically cisco switches. Knowledge of SQL Server Administration Desirable technical skills Experience of Microsoft Intune Knowledge of administration of Cisco UCCM and UCCX telephony Exposure to supporting finance packages and contact management systems. Experience of working in Data Centre environments

Jun 26, 2019

IT Infrastructure Technical Lead 1 Year Fixed Term position £67,000 per annum North London My client who are based in North London are looking for an IT Infrastructure Technical Lead to join them on a 1 Year Fixed term position to help with some major projects coming up. Responsibilities - To take the technical lead for all major IT projects, management of the Infrastructure Engineer team and support, maintenance and licencing for entire IT infrastructure estate To be responsible for maintenance and up keep of theIT Infrastructure as well as providing the Head of IT Infrastructure with enhanced expert technical advice. Review existing and future business requirements and propose appropriate change. Maintain and support the IT infrastructure. Create, design and develop technical solutions to meet business requirements. Manage the Infrastructure Engineer Team including performance management, recruitment and deputise for Head of IT Infrastructure when required. Responsible for ensuring all IT Infrastructure Hardware/Software/Servers are fully patched and regularly updated. Architect, supervise and participate in the implementation of new technologies and platforms supporting a complex corporate data and voice infrastructure. Create and maintain technical designs and planning documents (go-live plans, work packages, technical project plans), progress reports and test scripts and create service transition plans for projects. Provide enhanced expert technical advice to all members of the Infrastructure Team and Head of IT Infrastructure when required to assist them with and all technical issues they may come across. Education ITIL v3/4 Foundation Ideally educated to degree level and / or with a relevant professional qualification and / or with 4 years' experience in a similar role. Knowledge and Skills Required In-depth knowledge of Microsoft desktop and server operating systems In-depth knowledge of Azure Infrastructure as a service In-depth knowledge of Exchange Online In-depth knowledge of Office 365 Configuration and Administration Knowledge of IP networking specifically cisco switches. Knowledge of SQL Server Administration Desirable technical skills Experience of Microsoft Intune Knowledge of administration of Cisco UCCM and UCCX telephony Exposure to supporting finance packages and contact management systems. Experience of working in Data Centre environments

Network and Security Specialist - Full Time - Wimbledon - South West L

Lidl GB

We are seeking an office based Network & Security Specialist to support and administer our 780+ UK sites. The candidate will be involved in BAU as well as focused on in implementing Lidl UK and International projects whilst contributing towards the technical specification, design, implementation, support and documentation from start to finish. The ideal candidate will be a Network and Security Professional with CCNP security level skills and broad network experience, capable of proficiently supporting a large Cisco based WAN and possessing the following skills: What will you do? Maintain and support Lidl UK network equipment and infrastructure Provide expert support for LAN/WAN related network issues Rollout and solution implementation of projects Ordering and Asset Inventory Carry out software hardware and configuration updates Change control (CAB) and task scheduling Carry out BAU maintenance, and monitor network Maintain and report SLA and KPI where specified Monitor and resolve departmental call management tickets Produce problem reports and escalations where necessary Update and maintain network documentation and procedures Consult and design following Lidl best practice and procedures Work with third party contractors and external service partners Work on non-network related projects Provide "Out of Hours Support" on a scheduled rotation Travel and overnight stay where required What will you need? Very good spoken and written English language Able to work as part of a team Good interpersonal skills Able to work with minimal supervision Self motivated Good problem solving ability Able to work under pressure Ability to manage faults with third party engineers Demonstrate initiative and problem ownership/escalation Follow company guidelines and procedures What do we offer? £40,000 - £52,000 per annum (subject to experience) An additional non-contractual 10% London Weighting 35 days holiday per annum (pro rata, including Bank Holidays) A contributory pension scheme 10% discount on all Lidl products, in all stores throughout the UK Access to corporate discounts on a range of products and services (including holidays, home and garden products, leisure activities and more) Initial training and on-going development from an experienced team member Brilliant opportunities to take on more responsibility and long term career prospects Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Jun 26, 2019

We are seeking an office based Network & Security Specialist to support and administer our 780+ UK sites. The candidate will be involved in BAU as well as focused on in implementing Lidl UK and International projects whilst contributing towards the technical specification, design, implementation, support and documentation from start to finish. The ideal candidate will be a Network and Security Professional with CCNP security level skills and broad network experience, capable of proficiently supporting a large Cisco based WAN and possessing the following skills: What will you do? Maintain and support Lidl UK network equipment and infrastructure Provide expert support for LAN/WAN related network issues Rollout and solution implementation of projects Ordering and Asset Inventory Carry out software hardware and configuration updates Change control (CAB) and task scheduling Carry out BAU maintenance, and monitor network Maintain and report SLA and KPI where specified Monitor and resolve departmental call management tickets Produce problem reports and escalations where necessary Update and maintain network documentation and procedures Consult and design following Lidl best practice and procedures Work with third party contractors and external service partners Work on non-network related projects Provide "Out of Hours Support" on a scheduled rotation Travel and overnight stay where required What will you need? Very good spoken and written English language Able to work as part of a team Good interpersonal skills Able to work with minimal supervision Self motivated Good problem solving ability Able to work under pressure Ability to manage faults with third party engineers Demonstrate initiative and problem ownership/escalation Follow company guidelines and procedures What do we offer? £40,000 - £52,000 per annum (subject to experience) An additional non-contractual 10% London Weighting 35 days holiday per annum (pro rata, including Bank Holidays) A contributory pension scheme 10% discount on all Lidl products, in all stores throughout the UK Access to corporate discounts on a range of products and services (including holidays, home and garden products, leisure activities and more) Initial training and on-going development from an experienced team member Brilliant opportunities to take on more responsibility and long term career prospects Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

IT Operations Manager / Manufacturing / Chester

Michael Page Technology Chester, Cheshire

You will overlook both the Infrastructure team and the Service Desk team. Ensuring a secure, reliable and fit for purpose IT infrastructure that evolves in line with business needs and to deliver a high quality, business focused IT support service in line with agreed SLAs. Client Details Manufacturing business based in Chester. Description Main responsibilities of the role: Team Leadership Lead, motivate and manage a small Infrastructure and Service Desk team. Infrastructure Management Engage with a range of stakeholders to understand current and future infrastructure needs. Manage the current technology infrastructure to ensure that it is reliable, optimised and fit for purpose. Actively monitor and maintain the current technology infrastructure. Ensure that appropriate processes, tools, resources and capability are in place to enable the delivery of the above. Actively manage all third party suppliers and contracts required to deliver infrastructure services. Ensure appropriate infrastructure resilience, backup and recovery are in place. Service Management Ensure the delivery of a high quality, business focussed IT support service in line with agreed SLAs. Report, analyse and deliver improvements to the support service. Ensure the resolution of any complex and persistent support issues. Projects and Change Specify, plan and deliver technology improvements to ensure that the IT infrastructure continues to align with business needs. Manage and deliver the infrastructure elements of wider business and IT change projects. Manage and deliver the UK elements of infrastructure integration activity, working with teams in the US. Compliance Ensure that all SOX compliance activity owned by the Infrastructure and Service Desk teams is delivered in a complete, accurate and timely manner. Ensure that the technology infrastructure is secure and remains so, working closely with the US Security team. Implement IT policies, procedures and best practices. Profile Successful candidate will have: At least 5 years experience in an IT Operations management role. Proven capability in leading, building and mentoring an IT technology team to deliver high quality service. Experience of successfully leading and managing IT technology projects. Ability to communicate clearly and effectively at all levels in the organisation and to different levels of technical ability. Proven ability to work in a matrix environment and deliver effectively. An analytical and pragmatic problem solving focus. Self motivated and decisive, with the ability to adapt to change and competing demands. Experience of working in a chemicals or manufacturing organisation. Experience with core CF technologies: Microsoft, VMWare, Citrix, Oracle, Unix (HP-UX) and Cisco IP telephony. Experience of ITIL or COBIT, ideally supported by a qualification. Experience of SOX, ISO27001 and GDPR Job Offer Competitive rate of pay and great benefits on offer.

Jun 26, 2019

You will overlook both the Infrastructure team and the Service Desk team. Ensuring a secure, reliable and fit for purpose IT infrastructure that evolves in line with business needs and to deliver a high quality, business focused IT support service in line with agreed SLAs. Client Details Manufacturing business based in Chester. Description Main responsibilities of the role: Team Leadership Lead, motivate and manage a small Infrastructure and Service Desk team. Infrastructure Management Engage with a range of stakeholders to understand current and future infrastructure needs. Manage the current technology infrastructure to ensure that it is reliable, optimised and fit for purpose. Actively monitor and maintain the current technology infrastructure. Ensure that appropriate processes, tools, resources and capability are in place to enable the delivery of the above. Actively manage all third party suppliers and contracts required to deliver infrastructure services. Ensure appropriate infrastructure resilience, backup and recovery are in place. Service Management Ensure the delivery of a high quality, business focussed IT support service in line with agreed SLAs. Report, analyse and deliver improvements to the support service. Ensure the resolution of any complex and persistent support issues. Projects and Change Specify, plan and deliver technology improvements to ensure that the IT infrastructure continues to align with business needs. Manage and deliver the infrastructure elements of wider business and IT change projects. Manage and deliver the UK elements of infrastructure integration activity, working with teams in the US. Compliance Ensure that all SOX compliance activity owned by the Infrastructure and Service Desk teams is delivered in a complete, accurate and timely manner. Ensure that the technology infrastructure is secure and remains so, working closely with the US Security team. Implement IT policies, procedures and best practices. Profile Successful candidate will have: At least 5 years experience in an IT Operations management role. Proven capability in leading, building and mentoring an IT technology team to deliver high quality service. Experience of successfully leading and managing IT technology projects. Ability to communicate clearly and effectively at all levels in the organisation and to different levels of technical ability. Proven ability to work in a matrix environment and deliver effectively. An analytical and pragmatic problem solving focus. Self motivated and decisive, with the ability to adapt to change and competing demands. Experience of working in a chemicals or manufacturing organisation. Experience with core CF technologies: Microsoft, VMWare, Citrix, Oracle, Unix (HP-UX) and Cisco IP telephony. Experience of ITIL or COBIT, ideally supported by a qualification. Experience of SOX, ISO27001 and GDPR Job Offer Competitive rate of pay and great benefits on offer.

Senior IT Support Engineer

Benjamin Edwards LTD Grantham, Lincolnshire

Senior IT Support Engineer - Grantham - Competitive salary + great benefits A great opportunity to join a winning team and further develop your IT career THE ROLE Taking a senior role within the support team, acting as an escalation point and providing mentoring, guidance and support for service desk and desktop support staff. Providing a high level of 2nd line/desktop support covering Microsoft Windows technologies as well as some 3rd line support. Taking ownership of complex incidents escalated by Service Desk Engineers. Liaising with Infrastructure support teams and 3rd party support where necessary. Automation: creating scripts where possible to improve desktop support processes. Assisting with upgrades to software and systems. IT project work, working closely with IT Management and senior technicians on technical development. REQUIRED SKILLS: Demonstrable four years' experience in a similar position. A mature, professional but enthusiastic personality, passionate about delivering top quality service. Excellent communication skills with an ability to communicate clearly and professionally to all levels of the business. A pro-active approach to personal development. An ability to effectively prioritize workload and execute tasks under pressure. Excellent customer service skills developed working in an IT service-oriented environment. An analytical approach - a structured thinker and problem solver. QUALIFICATIONS: MCSA or equivalent professional experience are essential. Ideally ITIL foundation level qualification, VCP or CCNA qualifications are also desirable. A valid Full UK driving license. Technical Experience will include: Microsoft Desktop operating systems (Windows 7/8/8.1/10) Microsoft Server operating systems (Windows Server 2008/2008 R2/2012/2012 R2/2016) Microsoft products including Active Directory, Exchange, Microsoft Office Suite PowerShell/VBScript scripting. Antivirus and security products such as bitdefender, Duo mobile, Cisco Umbrella, VEEAM Backup and Replication technology And at least 2 or more of the following technologies. Office 365, detailed configuration, implementation Cisco switching and routing configuration experience VMware vSphere and vCentre, configuration and deployment Key words: - Senior IT Support, IT Engineer, IT job opportunities

Jun 26, 2019

Senior IT Support Engineer - Grantham - Competitive salary + great benefits A great opportunity to join a winning team and further develop your IT career THE ROLE Taking a senior role within the support team, acting as an escalation point and providing mentoring, guidance and support for service desk and desktop support staff. Providing a high level of 2nd line/desktop support covering Microsoft Windows technologies as well as some 3rd line support. Taking ownership of complex incidents escalated by Service Desk Engineers. Liaising with Infrastructure support teams and 3rd party support where necessary. Automation: creating scripts where possible to improve desktop support processes. Assisting with upgrades to software and systems. IT project work, working closely with IT Management and senior technicians on technical development. REQUIRED SKILLS: Demonstrable four years' experience in a similar position. A mature, professional but enthusiastic personality, passionate about delivering top quality service. Excellent communication skills with an ability to communicate clearly and professionally to all levels of the business. A pro-active approach to personal development. An ability to effectively prioritize workload and execute tasks under pressure. Excellent customer service skills developed working in an IT service-oriented environment. An analytical approach - a structured thinker and problem solver. QUALIFICATIONS: MCSA or equivalent professional experience are essential. Ideally ITIL foundation level qualification, VCP or CCNA qualifications are also desirable. A valid Full UK driving license. Technical Experience will include: Microsoft Desktop operating systems (Windows 7/8/8.1/10) Microsoft Server operating systems (Windows Server 2008/2008 R2/2012/2012 R2/2016) Microsoft products including Active Directory, Exchange, Microsoft Office Suite PowerShell/VBScript scripting. Antivirus and security products such as bitdefender, Duo mobile, Cisco Umbrella, VEEAM Backup and Replication technology And at least 2 or more of the following technologies. Office 365, detailed configuration, implementation Cisco switching and routing configuration experience VMware vSphere and vCentre, configuration and deployment Key words: - Senior IT Support, IT Engineer, IT job opportunities

Cisco Network Engineer - MPLS Network Engineer - Kent

Reflex Computer Recruitment. Maidstone, Kent

IP / MPLS Network Engineer - Cisco Network Engineer - MPLS Network Technical Support - MPLS Network Analyst - MPLS Network Administrator - MPLS Network Systems Engineer - IP/MPLS / NOC / CCNA / CCNP / JNCIS Cisco - Junos - working in modern offices in the West Malling / Maidstone, Kent area. This role pays between £50..... click apply for full job details

Jun 26, 2019

Full time

IP / MPLS Network Engineer - Cisco Network Engineer - MPLS Network Technical Support - MPLS Network Analyst - MPLS Network Administrator - MPLS Network Systems Engineer - IP/MPLS / NOC / CCNA / CCNP / JNCIS Cisco - Junos - working in modern offices in the West Malling / Maidstone, Kent area. This role pays between £50..... click apply for full job details

Network / Solutions Architect

Venn Group

We are looking for an experienced Network / Solutions Architect to work with a Local Government organisation based in the East Midlands. This is an exciting new vacancy working with a Local Government organisation on a large scale project to deploy various Network technologies associated with the Authorities Cloud (Azure) both on site and via their wide area network. Requirements/Responsibilities Experience in designing and implementing large and complex infrastructure solutions utilising a variety of Network technologies & should therefore have a broad technical background Design and implement large and complex infrastructure solutions, using a variety of Network technologies Develop and document technical designs for new products and services to deliver the technical infrastructure Incorporate security strategies into technical designs, addressing the evolving business risk and information control requirements Implement and support networking for medium Data centre environments. Previous experience using LAN and WAN architectures, voice and data network currently based on Cisco, Microsoft Servers and clients, Microsoft Skype for Business technologies and Microsoft Azure networking services is essential Support projects relating to technologies covering Online services, Security, Middleware, Servers and enterprise storage and backup technologies. Collaborate with the Technical Architects and Operations areas to deploy ICT solutions for the use of the wider authority. Reviews business proposals and provides specialist advice including security issues and implications. Provide technical designs for the delivery of new and existing services including the mitigation of any potential security implications Rate: Upto £450 a day via an Umbrella company IR35 status: Inside For more information on this please in the first instance email your CV to Bella Thornton or Natalie Cox on the Midlands Local Government Team at or call Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates. If you aren't currently looking for work but know of someone who is, please pass these details on.

Jun 26, 2019

We are looking for an experienced Network / Solutions Architect to work with a Local Government organisation based in the East Midlands. This is an exciting new vacancy working with a Local Government organisation on a large scale project to deploy various Network technologies associated with the Authorities Cloud (Azure) both on site and via their wide area network. Requirements/Responsibilities Experience in designing and implementing large and complex infrastructure solutions utilising a variety of Network technologies & should therefore have a broad technical background Design and implement large and complex infrastructure solutions, using a variety of Network technologies Develop and document technical designs for new products and services to deliver the technical infrastructure Incorporate security strategies into technical designs, addressing the evolving business risk and information control requirements Implement and support networking for medium Data centre environments. Previous experience using LAN and WAN architectures, voice and data network currently based on Cisco, Microsoft Servers and clients, Microsoft Skype for Business technologies and Microsoft Azure networking services is essential Support projects relating to technologies covering Online services, Security, Middleware, Servers and enterprise storage and backup technologies. Collaborate with the Technical Architects and Operations areas to deploy ICT solutions for the use of the wider authority. Reviews business proposals and provides specialist advice including security issues and implications. Provide technical designs for the delivery of new and existing services including the mitigation of any potential security implications Rate: Upto £450 a day via an Umbrella company IR35 status: Inside For more information on this please in the first instance email your CV to Bella Thornton or Natalie Cox on the Midlands Local Government Team at or call Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates. If you aren't currently looking for work but know of someone who is, please pass these details on.

Technical Support Specialist

NRG PLC City, Newcastle Upon Tyne

Working as part of the Technical Support team, the Technical Support Specialist will provide first class customer support across a wide range of products, responding to our clients and their end-users and resolving any technical queries, issues and requests promptly. Responsibilities include: Responding to all customer requests for technical help and advise Troubleshooting and resolving technical issues promptly keeping the customer informed at each stage Ensuring all incidents reach satisfactory resolution Prioritisation of tasks to ensure that service level agreement targets are met Monitoring network availability and uptime, and co-ordinating action where required Ensuring all service requests are completed professionally and efficiently The successful candidate will have: Worked in a technical support environment before with a track record of delivering high level customer service A keen interest in IT and keep abreast of the latest trends in technology Knowledge of Microsoft Outlook, Windows and an understanding of TCP/IP and basic network setups A proven track record with Remote Support (Remote Desktop/Team Viewer) and well as phone support only Self-Motivation and a drive to learn Desirable skills: Cisco knowledge/CCNA/general networking VoIP Firewall/router knowledge Notes: This role includes a rotating shift pattern of day and nightshifts covering 24 hours a day, 365 days a year. Salary: £24,000 plus excellent benefits

Jun 26, 2019

Working as part of the Technical Support team, the Technical Support Specialist will provide first class customer support across a wide range of products, responding to our clients and their end-users and resolving any technical queries, issues and requests promptly. Responsibilities include: Responding to all customer requests for technical help and advise Troubleshooting and resolving technical issues promptly keeping the customer informed at each stage Ensuring all incidents reach satisfactory resolution Prioritisation of tasks to ensure that service level agreement targets are met Monitoring network availability and uptime, and co-ordinating action where required Ensuring all service requests are completed professionally and efficiently The successful candidate will have: Worked in a technical support environment before with a track record of delivering high level customer service A keen interest in IT and keep abreast of the latest trends in technology Knowledge of Microsoft Outlook, Windows and an understanding of TCP/IP and basic network setups A proven track record with Remote Support (Remote Desktop/Team Viewer) and well as phone support only Self-Motivation and a drive to learn Desirable skills: Cisco knowledge/CCNA/general networking VoIP Firewall/router knowledge Notes: This role includes a rotating shift pattern of day and nightshifts covering 24 hours a day, 365 days a year. Salary: £24,000 plus excellent benefits

Solutions Architect

Euroclear Slough, Berkshire

Solutions Architect A global organisation is looking for a Solution Architect. The reason for this contract is to cover the remainder of Maternity leave. This will be a four month contract possibly six. This will be working Monday to Friday office hours and paying up to £600 per day dependant on proven experience This might be based in Slough or Leeds location to be confirmed About the role: The Solu tions Architect sits within the Pre Sales Enablement team and is responsible for capturing the customer requirements, designing and proposing robust, supportable and fit-for-purpose solutions that help shape a Customer's architecture and strategy. The Solution Architect will support the sales community translating business need into high level solution design for complex environments. This will additionally include solutions with regards to new commercial partnerships and business-driven data requirements. The Solutions Architect will also work closely with other Solution team members on complex designs for new customers' services and product/concept development. Day to day responsibilities: Work closely with customers, account teams and the wider team to understand and help define a customer's project requirements, leading consultative business lead discussions Engage on complex opportunities to act as the overall design authority, holding ownership for the complete end to end solution Designing end-to-end solutions across multiple technologies that are encompassed within Wifi and the wider group. This includes leading virtual teams and partners to pull together the overall messaging and solutions Presenting end-to-end solutions to all stakeholders including representation of any available options together with the associated commercial models. To act as "Design Authority" for the end-to-end solutions. Be an innovations driver within the Proof of Concept development team. Solid experience in leading complex opportunities, across a broad range of ICT technologies, specifically, Wi-Fi, WAN, broadband and 3G/4G Back-up solutions, aligned with the strategic needs of the business Established and successful in a commercial environment, with evident experience in a Customer-facing solutions role and the understanding of engineering, sales principles and practices, and Network design necessary to translate customer requirements into strategic proposals, clearly articulating the range of possible solutions and mindful of strategic development needs of their business. Demonstrable capability and confidence in communicating with senior management up to and including IT Management and/or IT Director Solution design experience and detailed vendor portfolio knowledge around of the following:- WAN design (architectures, CPE and Carrier Services) Routing & Switching (LAN,WAN, WiFi - technologies and products) Contact Centre solution design including business application integration Security solutions - primarily network based but a good understanding of generic security policy and how to interpret this into solution design Managed Service Solutions including elements covered in ITIL service A good understanding of ITIL Service Management and appreciation of compliancy, governance, ISO accreditations, Government IT strategies (PSN) and Government Security Levels - SC, etc. A good understanding of Managed Services portfolio's and Service Catalogue's. Strong skills in: Customer Care; Time Management; Presentation skills; Communications (oral &written) IT applications. A strong appreciation for commercial models and requirements. Must have to be considered: Qualifications, which are essential to the role Relevant experience, which is essential to the role Minimum essential training Cisco Ruckus and HP Aruba

Jun 26, 2019

Full time

Solutions Architect A global organisation is looking for a Solution Architect. The reason for this contract is to cover the remainder of Maternity leave. This will be a four month contract possibly six. This will be working Monday to Friday office hours and paying up to £600 per day dependant on proven experience This might be based in Slough or Leeds location to be confirmed About the role: The Solu tions Architect sits within the Pre Sales Enablement team and is responsible for capturing the customer requirements, designing and proposing robust, supportable and fit-for-purpose solutions that help shape a Customer's architecture and strategy. The Solution Architect will support the sales community translating business need into high level solution design for complex environments. This will additionally include solutions with regards to new commercial partnerships and business-driven data requirements. The Solutions Architect will also work closely with other Solution team members on complex designs for new customers' services and product/concept development. Day to day responsibilities: Work closely with customers, account teams and the wider team to understand and help define a customer's project requirements, leading consultative business lead discussions Engage on complex opportunities to act as the overall design authority, holding ownership for the complete end to end solution Designing end-to-end solutions across multiple technologies that are encompassed within Wifi and the wider group. This includes leading virtual teams and partners to pull together the overall messaging and solutions Presenting end-to-end solutions to all stakeholders including representation of any available options together with the associated commercial models. To act as "Design Authority" for the end-to-end solutions. Be an innovations driver within the Proof of Concept development team. Solid experience in leading complex opportunities, across a broad range of ICT technologies, specifically, Wi-Fi, WAN, broadband and 3G/4G Back-up solutions, aligned with the strategic needs of the business Established and successful in a commercial environment, with evident experience in a Customer-facing solutions role and the understanding of engineering, sales principles and practices, and Network design necessary to translate customer requirements into strategic proposals, clearly articulating the range of possible solutions and mindful of strategic development needs of their business. Demonstrable capability and confidence in communicating with senior management up to and including IT Management and/or IT Director Solution design experience and detailed vendor portfolio knowledge around of the following:- WAN design (architectures, CPE and Carrier Services) Routing & Switching (LAN,WAN, WiFi - technologies and products) Contact Centre solution design including business application integration Security solutions - primarily network based but a good understanding of generic security policy and how to interpret this into solution design Managed Service Solutions including elements covered in ITIL service A good understanding of ITIL Service Management and appreciation of compliancy, governance, ISO accreditations, Government IT strategies (PSN) and Government Security Levels - SC, etc. A good understanding of Managed Services portfolio's and Service Catalogue's. Strong skills in: Customer Care; Time Management; Presentation skills; Communications (oral &written) IT applications. A strong appreciation for commercial models and requirements. Must have to be considered: Qualifications, which are essential to the role Relevant experience, which is essential to the role Minimum essential training Cisco Ruckus and HP Aruba

Senior IT Support Analyst

Hays Specialist Recruitment Limited Oxford, Oxfordshire

Seeking a Senior IT Analyst to provide a broad range of technical support to a growing Oxford college. £190 - £210 6-month Contract (In-scope of IR35) Oxford, Oxfordshire UK Your new company The University of Oxford is a complex and stimulating organisation, which enjoys an international reputation as a world-class centre of excellence in research and teaching. This an exciting opportunity for an enthusiastic and highly IT literate person to join a well-established IT team for one of our colleges. One of our Senior IT officers has been allocated to a complex project leaving a gap in our team. As such we require a 6-month interim to oversee day-to-day support and IT services to the college whilst completing a Windows Server upgrade. Your new role You will have the autonomy to support a diverse user base of over 600 users across a multi-site environment, providing technical support and administration to our systems. You will report directly into the IT Director as you oversee and maintain our technical estate by solving 2nd line and 3rd line issues and improving our on-premise and hosted infrastructure through a pipeline of project-based implementations such as the Windows Server upgrade. What you'll need to succeed Your background of 2nd and basic 3rd line support in a diverse and changing environment will lead to your success. Alignment with ITIL and an approach of continually improving will help you greatly in your role as you undertake technical projects. Your technical expertise will cover Wintel based infrastructure including strong knowledge of Windows Server 2010/2012/2016, O365 and MS Exchange. Your experience managing virtual technology such as Hyper-V or VMware will be desirable, as will exposure to basic networking such as Cisco, TCP/IP and LAN/WAN. What you'll get in return We're offering an exciting opportunity with a respected organisation who are truly innovative in what we do. You'll be offered a rate of £190 - £210 for 6-months with a view to extend. You'll be supported with a closely-knit Infrastructure team and cutting-edge systems and technology, housed in beautiful offices in the centre of Oxford (10 minute walk from the train station). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Jun 26, 2019

Seeking a Senior IT Analyst to provide a broad range of technical support to a growing Oxford college. £190 - £210 6-month Contract (In-scope of IR35) Oxford, Oxfordshire UK Your new company The University of Oxford is a complex and stimulating organisation, which enjoys an international reputation as a world-class centre of excellence in research and teaching. This an exciting opportunity for an enthusiastic and highly IT literate person to join a well-established IT team for one of our colleges. One of our Senior IT officers has been allocated to a complex project leaving a gap in our team. As such we require a 6-month interim to oversee day-to-day support and IT services to the college whilst completing a Windows Server upgrade. Your new role You will have the autonomy to support a diverse user base of over 600 users across a multi-site environment, providing technical support and administration to our systems. You will report directly into the IT Director as you oversee and maintain our technical estate by solving 2nd line and 3rd line issues and improving our on-premise and hosted infrastructure through a pipeline of project-based implementations such as the Windows Server upgrade. What you'll need to succeed Your background of 2nd and basic 3rd line support in a diverse and changing environment will lead to your success. Alignment with ITIL and an approach of continually improving will help you greatly in your role as you undertake technical projects. Your technical expertise will cover Wintel based infrastructure including strong knowledge of Windows Server 2010/2012/2016, O365 and MS Exchange. Your experience managing virtual technology such as Hyper-V or VMware will be desirable, as will exposure to basic networking such as Cisco, TCP/IP and LAN/WAN. What you'll get in return We're offering an exciting opportunity with a respected organisation who are truly innovative in what we do. You'll be offered a rate of £190 - £210 for 6-months with a view to extend. You'll be supported with a closely-knit Infrastructure team and cutting-edge systems and technology, housed in beautiful offices in the centre of Oxford (10 minute walk from the train station). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Cyber Security Trainee - No experience required

IT Career Switch Ltd City, Belfast

The Cyber security analyst role is subject to successful completion of the training course - details of costs & fees will be discussed at registration. Trainee Cyber Security Analyst- No Experience Required Are you looking to kick-start a new career in IT? Look no further, with our Cyber Security Job guarantee programme, you are guaranteed to be offered an IT role with a starting salary of £18K-£30K in as little as 4 weeks. The traineeship is completed in 4 easy steps: Step 1 - The first step is completing a selection of industry recognised IT courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. This can be done around your current job role in the evenings an weekends. This takes around three weeks of full-time study or six weeks of part-time study to complete. Step 2 - Once your online training is complete we will then provide you with the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - You will be sitting the CompTIA A+ exams to give you an official certification which will be recognized worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 - You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. You will need to gain two years experience in this role before you can transfer over into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into a cyber security role. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in your first job placement, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. In this role you will have a starting salary of around £35K. This represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees back to you. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Jun 26, 2019

The Cyber security analyst role is subject to successful completion of the training course - details of costs & fees will be discussed at registration. Trainee Cyber Security Analyst- No Experience Required Are you looking to kick-start a new career in IT? Look no further, with our Cyber Security Job guarantee programme, you are guaranteed to be offered an IT role with a starting salary of £18K-£30K in as little as 4 weeks. The traineeship is completed in 4 easy steps: Step 1 - The first step is completing a selection of industry recognised IT courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. This can be done around your current job role in the evenings an weekends. This takes around three weeks of full-time study or six weeks of part-time study to complete. Step 2 - Once your online training is complete we will then provide you with the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - You will be sitting the CompTIA A+ exams to give you an official certification which will be recognized worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 - You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. You will need to gain two years experience in this role before you can transfer over into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into a cyber security role. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in your first job placement, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. In this role you will have a starting salary of around £35K. This represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees back to you. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Network Engineer - Cisco CCNA/CCNP - £40-45k benefits

Shift F5 Limited City, Birmingham

Network Engineer - Cisco CCNA/CCNP - £40-45k + benefits Switches and Routers - Client facing - Infrastructure - Server - CCNA - Cisco CCNP - TCP/IP - Routing protocols (OSPF - EIGRP - BGP) - VLANs - ACL This leading network and systems provider who operate across the UK have a requirement for a Network Systems Engineer. The CCNP / CCNA qualifications are desirable and will certainly improve your chances, but are not strictly essential providing you have adequate experience. You will integrate into clients' Server and Infrastructure systems, so experience with Linux / Windows Server 2003/2008 is also useful. Candidates should have in-depth knowledge of LAN and WAN concepts and will be confident working remotely, working on Cisco Routers, Switches and Network firewalls. The ideal candidate will demonstrate: ** Good understanding of LAN/WAN Network Protocols, Network management and monitoring, TCP/IP, DNS, DHCP, VLANS, subnetting ** CCNA qualification, ideally a CCNP or currently studying towards it - confidence working with Cisco Routers, Switches and an understanding of firewalls ** Knowledge of Windows Server 2003 or 2008 OS, ideally some understanding of Linux / Unix also, though this is not essential ** Full UK driving license as occasional travel is required Apply now for immediate consideration - a healthy package of up to £45k is on offer to career-minded individuals - plus opportunities to extend your skillset and future prospects. Network Engineer - Cisco CCNA/CCNP - £40-45k + benefits Keywords - Cisco, Infrastructure and Network Support, Analyst, TCP/IP, Networking, Juniper, BGP, MPLS, LAN, WAN, DNS, DHCP, Switches and Routers, PIX ASA, L2TP, OSPF, EIRGP

Jun 26, 2019

Network Engineer - Cisco CCNA/CCNP - £40-45k + benefits Switches and Routers - Client facing - Infrastructure - Server - CCNA - Cisco CCNP - TCP/IP - Routing protocols (OSPF - EIGRP - BGP) - VLANs - ACL This leading network and systems provider who operate across the UK have a requirement for a Network Systems Engineer. The CCNP / CCNA qualifications are desirable and will certainly improve your chances, but are not strictly essential providing you have adequate experience. You will integrate into clients' Server and Infrastructure systems, so experience with Linux / Windows Server 2003/2008 is also useful. Candidates should have in-depth knowledge of LAN and WAN concepts and will be confident working remotely, working on Cisco Routers, Switches and Network firewalls. The ideal candidate will demonstrate: ** Good understanding of LAN/WAN Network Protocols, Network management and monitoring, TCP/IP, DNS, DHCP, VLANS, subnetting ** CCNA qualification, ideally a CCNP or currently studying towards it - confidence working with Cisco Routers, Switches and an understanding of firewalls ** Knowledge of Windows Server 2003 or 2008 OS, ideally some understanding of Linux / Unix also, though this is not essential ** Full UK driving license as occasional travel is required Apply now for immediate consideration - a healthy package of up to £45k is on offer to career-minded individuals - plus opportunities to extend your skillset and future prospects. Network Engineer - Cisco CCNA/CCNP - £40-45k + benefits Keywords - Cisco, Infrastructure and Network Support, Analyst, TCP/IP, Networking, Juniper, BGP, MPLS, LAN, WAN, DNS, DHCP, Switches and Routers, PIX ASA, L2TP, OSPF, EIRGP

Cisco Network Engineer - MPLS Network Engineer - Kent

Reflex Computer Recruitment. Maidstone, Kent

IP / MPLS Network Engineer - Cisco Network Engineer - MPLS Network Technical Support - MPLS Network Analyst - MPLS Network Administrator - MPLS Network Systems Engineer - IP/MPLS / NOC / CCNA / CCNP / JNCIS Cisco - Junos - working in modern offices in the West Malling / Maidstone, Kent area. This role pays between £50..... click apply for full job details

Jun 26, 2019

Full time

IP / MPLS Network Engineer - Cisco Network Engineer - MPLS Network Technical Support - MPLS Network Analyst - MPLS Network Administrator - MPLS Network Systems Engineer - IP/MPLS / NOC / CCNA / CCNP / JNCIS Cisco - Junos - working in modern offices in the West Malling / Maidstone, Kent area. This role pays between £50..... click apply for full job details

1st Line Help Desk

Kelly Services Bracknell, Berkshire

Fujitsu Help Desk Support - 1st Line customer service Location: Fujitsu - Bracknell - RG12 Salary: £18,200 to £21,195 per annum Hours: 40 hours a week on a rolling rota - day shifts We're looking for a born problem solver with technical know-how, excellent customer service skills and an analytical approach to join a dynamic group of front line telephone agents in Bracknell, supporting system users in the Ministry of Defence. This is an ideal opportunity to progress your IT career within Fujitsu - as an IT organisation boasting global partnerships with the world's leading IT providers, including Microsoft, Cisco, Citrix and VM Ware. So if you want to really kick-start your IT career, apply here to begin the journey. Job Description: Fujitsu's Service Desk supports around 250,000 Ministry of Defence users globally 24 x 7, for fault reporting and providing end-to-end operational service. We are looking for reliable and enthusiastic customer service agents to join our expanding team and kick start their career in IT. Normal working hours will be distributed on a shift basis between 07:00 and 19:00 on weekdays, weekends and bank holidays. But as a guide, individuals will usually only need to work one weekend in 8. Key Accountability: · Obtaining accurate user/fault information and logging all details on the call management system · Providing first-line technical support & troubleshooting · Achieving 60% first-time fix rate or routing of call to final resolution · To meet personal productivity and quality targets as agreed with the Team Manager and in line with contractual SLA's · To provide levels of customer service in line with contractual SLA's and internal call quality targets. - Full training will be provided in a classroom based and budding system. Skills - Required: · Excellent customer service skills · Basic knowledge of IT · An analytical approach to problem solving · A commitment to the customer and to continuous learning and personal development · Good interpersonal skills · High personal standards · Tolerance of stressful situations · An ability to work well within a team. Full training will be provided by Fujitsu. Kelly Services are an Equal Opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Kelly Services are acting as an Employment Business in relation to this job.

Jun 26, 2019

Fujitsu Help Desk Support - 1st Line customer service Location: Fujitsu - Bracknell - RG12 Salary: £18,200 to £21,195 per annum Hours: 40 hours a week on a rolling rota - day shifts We're looking for a born problem solver with technical know-how, excellent customer service skills and an analytical approach to join a dynamic group of front line telephone agents in Bracknell, supporting system users in the Ministry of Defence. This is an ideal opportunity to progress your IT career within Fujitsu - as an IT organisation boasting global partnerships with the world's leading IT providers, including Microsoft, Cisco, Citrix and VM Ware. So if you want to really kick-start your IT career, apply here to begin the journey. Job Description: Fujitsu's Service Desk supports around 250,000 Ministry of Defence users globally 24 x 7, for fault reporting and providing end-to-end operational service. We are looking for reliable and enthusiastic customer service agents to join our expanding team and kick start their career in IT. Normal working hours will be distributed on a shift basis between 07:00 and 19:00 on weekdays, weekends and bank holidays. But as a guide, individuals will usually only need to work one weekend in 8. Key Accountability: · Obtaining accurate user/fault information and logging all details on the call management system · Providing first-line technical support & troubleshooting · Achieving 60% first-time fix rate or routing of call to final resolution · To meet personal productivity and quality targets as agreed with the Team Manager and in line with contractual SLA's · To provide levels of customer service in line with contractual SLA's and internal call quality targets. - Full training will be provided in a classroom based and budding system. Skills - Required: · Excellent customer service skills · Basic knowledge of IT · An analytical approach to problem solving · A commitment to the customer and to continuous learning and personal development · Good interpersonal skills · High personal standards · Tolerance of stressful situations · An ability to work well within a team. Full training will be provided by Fujitsu. Kelly Services are an Equal Opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Kelly Services are acting as an Employment Business in relation to this job.

Infrastructure Engineer FinTech

Support Team City, London

Infrastructure Engineer London to £55k Infrastructure Engineer (Support Networking VMWare CISCO Windows Linux Bash Cloud). Fantastic opportunity for a talented Infrastructure Engineer to utilise and develop their skills within an enjoyable, technically challenging and highly rewarding work environment. ..... click apply for full job details

Jun 26, 2019

Full time

Infrastructure Engineer London to £55k Infrastructure Engineer (Support Networking VMWare CISCO Windows Linux Bash Cloud). Fantastic opportunity for a talented Infrastructure Engineer to utilise and develop their skills within an enjoyable, technically challenging and highly rewarding work environment. ..... click apply for full job details

Cyber Security Trainee - No experience required

IT Career Switch Ltd

The Cyber security analyst role is subject to successful completion of the training course - details of costs & fees will be discussed at registration. Trainee Cyber Security Analyst- No Experience Required Are you looking to kick-start a new career in IT? Look no further, with our Cyber Security Job guarantee programme, you are guaranteed to be offered an IT role with a starting salary of £18K-£30K in as little as 4 weeks. The traineeship is completed in 4 easy steps: Step 1 - The first step is completing a selection of industry recognised IT courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. This can be done around your current job role in the evenings an weekends. This takes around three weeks of full-time study or six weeks of part-time study to complete. Step 2 - Once your online training is complete we will then provide you with the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - You will be sitting the CompTIA A+ exams to give you an official certification which will be recognized worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 - You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. You will need to gain two years experience in this role before you can transfer over into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into a cyber security role. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in your first job placement, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. In this role you will have a starting salary of around £35K. This represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees back to you. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Jun 26, 2019

The Cyber security analyst role is subject to successful completion of the training course - details of costs & fees will be discussed at registration. Trainee Cyber Security Analyst- No Experience Required Are you looking to kick-start a new career in IT? Look no further, with our Cyber Security Job guarantee programme, you are guaranteed to be offered an IT role with a starting salary of £18K-£30K in as little as 4 weeks. The traineeship is completed in 4 easy steps: Step 1 - The first step is completing a selection of industry recognised IT courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. This can be done around your current job role in the evenings an weekends. This takes around three weeks of full-time study or six weeks of part-time study to complete. Step 2 - Once your online training is complete we will then provide you with the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - You will be sitting the CompTIA A+ exams to give you an official certification which will be recognized worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 - You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. You will need to gain two years experience in this role before you can transfer over into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into a cyber security role. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in your first job placement, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. In this role you will have a starting salary of around £35K. This represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees back to you. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Cyber Security Trainee - No experience required

IT Career Switch Ltd Hull, Yorkshire

The Cyber security analyst role is subject to successful completion of the training course - details of costs & fees will be discussed at registration. Trainee Cyber Security Analyst- No Experience Required Are you looking to kick-start a new career in IT? Look no further, with our Cyber Security Job guarantee programme, you are guaranteed to be offered an IT role with a starting salary of £18K-£30K in as little as 4 weeks. The traineeship is completed in 4 easy steps: Step 1 - The first step is completing a selection of industry recognised IT courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. This can be done around your current job role in the evenings an weekends. This takes around three weeks of full-time study or six weeks of part-time study to complete. Step 2 - Once your online training is complete we will then provide you with the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - You will be sitting the CompTIA A+ exams to give you an official certification which will be recognized worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 - You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. You will need to gain two years experience in this role before you can transfer over into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into a cyber security role. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in your first job placement, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. In this role you will have a starting salary of around £35K. This represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees back to you. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Jun 26, 2019

The Cyber security analyst role is subject to successful completion of the training course - details of costs & fees will be discussed at registration. Trainee Cyber Security Analyst- No Experience Required Are you looking to kick-start a new career in IT? Look no further, with our Cyber Security Job guarantee programme, you are guaranteed to be offered an IT role with a starting salary of £18K-£30K in as little as 4 weeks. The traineeship is completed in 4 easy steps: Step 1 - The first step is completing a selection of industry recognised IT courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. This can be done around your current job role in the evenings an weekends. This takes around three weeks of full-time study or six weeks of part-time study to complete. Step 2 - Once your online training is complete we will then provide you with the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - You will be sitting the CompTIA A+ exams to give you an official certification which will be recognized worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 - You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. You will need to gain two years experience in this role before you can transfer over into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into a cyber security role. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in your first job placement, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. In this role you will have a starting salary of around £35K. This represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees back to you. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Desktop Support Engineer

Hays Specialist Recruitment Limited

Deskside Support Engineer / London / Up to £30,000 Your new company This award winning MSP is looking for a Deskside Support Engineer to join their London team. They are currently going through a period of growth and so are looking for a new member of the team to work within their Desktop Team for an initial 3 month period with a view to go permanent. Your new role This role will be based onsite with the companies key client, you will solving a variety of issues and queries, face to face, on the phone and over email. This role will involve working both as part of a team and independently to give the best service possible and is within a company who is expanding at an unprecedented rate! What you'll need to succeed You will need experience in the following areas: An understanding of the Citrix Virtualisation technology suite Supporting and maintaining XenDesktop sites Active Directory Group Policy management Office 365 VMware Supporting and Maintaining Cisco UCS SCCM Citrix Hardware & Software fixes/ support Windows 7-10 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Jun 26, 2019

Deskside Support Engineer / London / Up to £30,000 Your new company This award winning MSP is looking for a Deskside Support Engineer to join their London team. They are currently going through a period of growth and so are looking for a new member of the team to work within their Desktop Team for an initial 3 month period with a view to go permanent. Your new role This role will be based onsite with the companies key client, you will solving a variety of issues and queries, face to face, on the phone and over email. This role will involve working both as part of a team and independently to give the best service possible and is within a company who is expanding at an unprecedented rate! What you'll need to succeed You will need experience in the following areas: An understanding of the Citrix Virtualisation technology suite Supporting and maintaining XenDesktop sites Active Directory Group Policy management Office 365 VMware Supporting and Maintaining Cisco UCS SCCM Citrix Hardware & Software fixes/ support Windows 7-10 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

QUOTE ANALYST

IMPRESSION RECRUITMENT LIMITED Harrogate, Yorkshire

GLOBAL Harrogate company recruiting! Working within the busy Quote and Design Team, duties include: • Generating quotes and pricing for the professional services and Sales Teams in a timely manner in line with internally published operating service level targets • Creating solution design documents (this role will not initially include complex design work) • Validation of design solutions prior to them being priced and submitted to the customer • Assisting Sales Support in the completion of service agreements, including relevant part codes and if necessary any technical summary • Assisting technical specialists in pre-sales sign-off for contracts (with the option to complete pre-sales sign-off on smaller opportunities or as knowledge increases) KEY RESPONSIBILITIES: Duties will include, but are not restricted to the following: • Ensure appropriate documentation is completed and systems are updated promptly and in full to enable timely and accurate contracts • Assist in the development of accounts with your knowledge • Follow internal processes to ensure each customer gets superb service with a 'right first time, every time' mentality • Support of the direct sales, business development and partners of our clients, primarily in the UK and occasionally in the EMEA territory • Provide pre-sales support to the Sales Team, when required, in any joint sales and marketing events • Collate relevant information from customers YOU, the ideal candidate: - Good written and verbal communication - Attention to detail (will be working be lots of figures) - Negotiation (i.e. best pricing available with vendors and suppliers) - Previous knowledge of networking & cloud technologies such as Cisco, AWS, Fortinet (preferable) Excellent opportunity to join this great company with excellent benefits and career prospects! EMAIL YOUR CV TODAY!

Jun 26, 2019

GLOBAL Harrogate company recruiting! Working within the busy Quote and Design Team, duties include: • Generating quotes and pricing for the professional services and Sales Teams in a timely manner in line with internally published operating service level targets • Creating solution design documents (this role will not initially include complex design work) • Validation of design solutions prior to them being priced and submitted to the customer • Assisting Sales Support in the completion of service agreements, including relevant part codes and if necessary any technical summary • Assisting technical specialists in pre-sales sign-off for contracts (with the option to complete pre-sales sign-off on smaller opportunities or as knowledge increases) KEY RESPONSIBILITIES: Duties will include, but are not restricted to the following: • Ensure appropriate documentation is completed and systems are updated promptly and in full to enable timely and accurate contracts • Assist in the development of accounts with your knowledge • Follow internal processes to ensure each customer gets superb service with a 'right first time, every time' mentality • Support of the direct sales, business development and partners of our clients, primarily in the UK and occasionally in the EMEA territory • Provide pre-sales support to the Sales Team, when required, in any joint sales and marketing events • Collate relevant information from customers YOU, the ideal candidate: - Good written and verbal communication - Attention to detail (will be working be lots of figures) - Negotiation (i.e. best pricing available with vendors and suppliers) - Previous knowledge of networking & cloud technologies such as Cisco, AWS, Fortinet (preferable) Excellent opportunity to join this great company with excellent benefits and career prospects! EMAIL YOUR CV TODAY!

Systems Engineer

Reed Technology City, Glasgow

REED Technology are delighted to be working alongside market leading software solutions provider in Glasgow, assisting in their search for a Systems Engineer. The successful candidate will be responsible for the provision of technical support to various high profile clients as well as manage software implementations of the organisations product. Candidate Requirements: - Experience with Cisco and Avaya - Azure/Cloud technology experience - preferably related to Cloud implementation - Linux - Virtualization Technology; vmware - Involvement with project life cycle would be advantageous as would a related qualification i.e. Prince 2 - SQL Server capability We are looking for a candidate who is immediately available or can be available as soon as possible. To find out more information, and to be considered for the above role, please send over your most up to date CV including your availability in terms of a start date.

Jun 26, 2019

REED Technology are delighted to be working alongside market leading software solutions provider in Glasgow, assisting in their search for a Systems Engineer. The successful candidate will be responsible for the provision of technical support to various high profile clients as well as manage software implementations of the organisations product. Candidate Requirements: - Experience with Cisco and Avaya - Azure/Cloud technology experience - preferably related to Cloud implementation - Linux - Virtualization Technology; vmware - Involvement with project life cycle would be advantageous as would a related qualification i.e. Prince 2 - SQL Server capability We are looking for a candidate who is immediately available or can be available as soon as possible. To find out more information, and to be considered for the above role, please send over your most up to date CV including your availability in terms of a start date.

Network Engineer Cisco UC, Security, NOC

Verticality Ltd Dunstable, Bedfordshire

Network Engineer - Cisco UC, Security, NOC Cisco R and S, Checkpoint Firewalls, ASA, Collaboration, Unity, Network Operations, Cloud -Top opportunity for a Network Engineer (Network Operations Centre) to join one of the UKs leading Cisco Gold Partners. -The role offers an excellent environment..... click apply for full job details

Jun 26, 2019

Full time

Network Engineer - Cisco UC, Security, NOC Cisco R and S, Checkpoint Firewalls, ASA, Collaboration, Unity, Network Operations, Cloud -Top opportunity for a Network Engineer (Network Operations Centre) to join one of the UKs leading Cisco Gold Partners. -The role offers an excellent environment..... click apply for full job details

Network Engineer

Hamilton Barnes Associates Limited

A fantastic opportunity has arisen working for a Cisco Gold Partner company as a Unified Communications/Network Engineer on site at their headquarters. As UC/Network Technical Support you will deliver 1st-2nd Line technical support to customers, project assitance around implementation and Design of Unified Communications and..... click apply for full job details

Jun 26, 2019

Full time

A fantastic opportunity has arisen working for a Cisco Gold Partner company as a Unified Communications/Network Engineer on site at their headquarters. As UC/Network Technical Support you will deliver 1st-2nd Line technical support to customers, project assitance around implementation and Design of Unified Communications and..... click apply for full job details

Network Engineer

Advantage Resourcing Reading, Oxfordshire

Network Engineer (Wireless, Cisco+HP/Aruba) Advantage Resourcing are recruiting on behalf of our global IT/telecoms client for a Network Engineer with strong Wireless (Cisco, HP/Aruba) experience in addition to strong routing and switching background. CCIE level experience is sought. Responsibilities *Design and Hands-on Implementation of customer network infrastructure (WAN, WLAN, etc) *Create & maintain documentation for the implementation of the customer's network. *Support and coach other engineers in the team at a technical level to provide engineering support to enable the business to provide high quality services/solutions to our customers. *Responsible for defining the strategy needed to enable delivery of complex projects. *Manage the deliverables on complex customer design and implementation projects. *Pro-actively drive the development of the engineering role together with the other Design & Implementation engineers. *Fourth-level support for Operations as part of the 'Incident and Problem Management Process'. Experience *Strong Wireless knowledge and experience - Cisco, HP(/Aruba). *Strong demonstrable experience in the design and implementation of customer networks *Ideally CCIE level certification with strong routing and switching background *Ideally experience within telecommunication organisation/ International companies. *Affinity with working in an international company, with international customers, taking into account various time-zones. *Fluent English communication skills both written and verbal. Submit your CV now to be considered for this great opportunity to work with an international IT/telecoms business. Jonathan Brenchley is managing this assignment and can be contacted on . Advantage Resourcing is a service driven recruitment consultancy.

Jun 26, 2019

Network Engineer (Wireless, Cisco+HP/Aruba) Advantage Resourcing are recruiting on behalf of our global IT/telecoms client for a Network Engineer with strong Wireless (Cisco, HP/Aruba) experience in addition to strong routing and switching background. CCIE level experience is sought. Responsibilities *Design and Hands-on Implementation of customer network infrastructure (WAN, WLAN, etc) *Create & maintain documentation for the implementation of the customer's network. *Support and coach other engineers in the team at a technical level to provide engineering support to enable the business to provide high quality services/solutions to our customers. *Responsible for defining the strategy needed to enable delivery of complex projects. *Manage the deliverables on complex customer design and implementation projects. *Pro-actively drive the development of the engineering role together with the other Design & Implementation engineers. *Fourth-level support for Operations as part of the 'Incident and Problem Management Process'. Experience *Strong Wireless knowledge and experience - Cisco, HP(/Aruba). *Strong demonstrable experience in the design and implementation of customer networks *Ideally CCIE level certification with strong routing and switching background *Ideally experience within telecommunication organisation/ International companies. *Affinity with working in an international company, with international customers, taking into account various time-zones. *Fluent English communication skills both written and verbal. Submit your CV now to be considered for this great opportunity to work with an international IT/telecoms business. Jonathan Brenchley is managing this assignment and can be contacted on . Advantage Resourcing is a service driven recruitment consultancy.

2nd Line NOC Engineer - DAYS - IP Core MPLS and Enterprise £35,000

Aspirecom Contracts Ltd Croydon, Surrey

2nd Line NOC ENgineer - IP Core MPLS and Enterprise Support. IP service provider that provides extensive cloud and IP data connectivity services is looking for a 2nd Line IP NOC Engineer to provide trouble shooting on the core IP MPLS network on Juniper and Cisco as well as 2nd line escalated faults for enterprise connectivity..... click apply for full job details

Jun 26, 2019

Full time

2nd Line NOC ENgineer - IP Core MPLS and Enterprise Support. IP service provider that provides extensive cloud and IP data connectivity services is looking for a 2nd Line IP NOC Engineer to provide trouble shooting on the core IP MPLS network on Juniper and Cisco as well as 2nd line escalated faults for enterprise connectivity..... click apply for full job details

3rd Line Technical Support Engineer - Wigan based

RZ Group Wigan, Lancashire

3rd Line Technical Support Engineer - Wigan based Permanent - 40 hours per week Salary: £25,000 - £35,000 depending on experience A highly successful IT Service Provider in Wigan is currently looking to recruit for a 3rd Line Technical Support Engineer to join their expanding business. Ideal candidates will come from a Managed Service Provider (preferred) and will have a proven 3rd line background. You will be an excellent problem solver who knows how to provide outstanding customer service Used to working in a demanding environment, you will know how to prioritise and manage your workload to a high standard - Paying attention to detail and maintaining customer documentation - Used to working to strict SLA's. Technical Skills required: Windows Server 2 Microsoft Office 2 Windows Desktop XP - Windows 10 Active Directory and Microsoft Exchange Group Policy deployment and configuration OSx Operating systems Office 365 LAN/WAN - DHCP/DNS Printer Configuration/Installation Firewall & Security Technologies Any experience/certifications with Cisco (CCNA/CCNP) would be highly useful along with MS Server (MCSE), Security Certifications, Cloud Products and IP Telephony support. NOTE - Full UK Driving Licence and own Transport are required and due to the nature of the customers being supported these roles will be subject to Enhanced DBS checks. If you would like to be considered for this opportunity please don't hesitate to click apply or call Daniel McShane on for further information. Recruitment Zone acting as an employment agency in regard to this advert.

Jun 26, 2019

3rd Line Technical Support Engineer - Wigan based Permanent - 40 hours per week Salary: £25,000 - £35,000 depending on experience A highly successful IT Service Provider in Wigan is currently looking to recruit for a 3rd Line Technical Support Engineer to join their expanding business. Ideal candidates will come from a Managed Service Provider (preferred) and will have a proven 3rd line background. You will be an excellent problem solver who knows how to provide outstanding customer service Used to working in a demanding environment, you will know how to prioritise and manage your workload to a high standard - Paying attention to detail and maintaining customer documentation - Used to working to strict SLA's. Technical Skills required: Windows Server 2 Microsoft Office 2 Windows Desktop XP - Windows 10 Active Directory and Microsoft Exchange Group Policy deployment and configuration OSx Operating systems Office 365 LAN/WAN - DHCP/DNS Printer Configuration/Installation Firewall & Security Technologies Any experience/certifications with Cisco (CCNA/CCNP) would be highly useful along with MS Server (MCSE), Security Certifications, Cloud Products and IP Telephony support. NOTE - Full UK Driving Licence and own Transport are required and due to the nature of the customers being supported these roles will be subject to Enhanced DBS checks. If you would like to be considered for this opportunity please don't hesitate to click apply or call Daniel McShane on for further information. Recruitment Zone acting as an employment agency in regard to this advert.

Senior Infrastructure Engineer

Omega Recruitment Solutions Flackwell Heath, Buckinghamshire

An exciting and rare opportunity for an experienced Infrastructure engineer has become available to join a highly successful team. I am looking for a highly motivated technical engineer who enjoys working on projects and roll outs. This opportunity is based within a leading organisation that is about to undergo large technical change internally, this is a great mix of project work and support and would be ideal for engineers who have experience rolling out new applications and being a part of teams who have migrated to the cloud. Responsibilities: Support the Infrastructure Team in with the day to day operation of the internal infrastructure Act as Technical Lead / Resource on key strategic projects across the InHealth IT Project Portfolio, as directed by the project lead Be able to make sound technical recommendations and professional delivery of projects Become a subject matter expert on the InHealth infrastructure Identify and reduce single points of failure / vulnerability within the infrastructure Monitor the performance of the infrastructure and carry out tuning exercises as appropriate to ensure optimal performance Provide proactive support of infrastructure components in line with agreed service level agreements and team key performance indicators Ensure support documentation exists and is up to date for all infrastructure components Ensure knowledge is documented at all times Technical background: Windows Server 2008 upwards Active Directory GPO, DHCP, DNS Exchange 2013 upwards Office 365 TCP/IP LAN/WAN network environments (Cisco Routers, Firewalls, Switches, Wireless etc) Powershell

Jun 26, 2019

An exciting and rare opportunity for an experienced Infrastructure engineer has become available to join a highly successful team. I am looking for a highly motivated technical engineer who enjoys working on projects and roll outs. This opportunity is based within a leading organisation that is about to undergo large technical change internally, this is a great mix of project work and support and would be ideal for engineers who have experience rolling out new applications and being a part of teams who have migrated to the cloud. Responsibilities: Support the Infrastructure Team in with the day to day operation of the internal infrastructure Act as Technical Lead / Resource on key strategic projects across the InHealth IT Project Portfolio, as directed by the project lead Be able to make sound technical recommendations and professional delivery of projects Become a subject matter expert on the InHealth infrastructure Identify and reduce single points of failure / vulnerability within the infrastructure Monitor the performance of the infrastructure and carry out tuning exercises as appropriate to ensure optimal performance Provide proactive support of infrastructure components in line with agreed service level agreements and team key performance indicators Ensure support documentation exists and is up to date for all infrastructure components Ensure knowledge is documented at all times Technical background: Windows Server 2008 upwards Active Directory GPO, DHCP, DNS Exchange 2013 upwards Office 365 TCP/IP LAN/WAN network environments (Cisco Routers, Firewalls, Switches, Wireless etc) Powershell

Network Engineer - Cisco Network Engineer - Juniper - Firewalls

Reflex Computer Recruitment Kings Hill, Kent

Network Engineer - 3rd Line - 4th Line - Cisco Network Engineer - Network Analyst - Technical Consultant - Principle Network Engineer - CCNP - CCIE - Juniper - ASA - Cisco - F5 - Firewall - Network - Senior - West Malling - Kent - £58,000 - £62,000 pa + On-Call + Excellent Company Benefits to work for an Award-Winning IT Services Organisation based in the West Malling, Kent location. If you are an experienced Network Engineer - Senior Network Engineer and looking for a fresh challenge working in an award winning IT Consultancy then I would love to hear from you! Responsibilities: Tasked to manage all aspects of the network in the Data Centres with the main objective of minimizing unplanned downtime in the customer production environment Provide 3rd level support, taking ownership of complex Incident and Problem cases Perform 3rd level diagnostics on all incidents and problem cases providing resolutions Network Engineer will play a key role in maintaining the Security of Local and Wide Area Networks Skills: Principle Network Engineer with hold either CCNP and / or CCIE Certifications Ideally, you will hold firewall accreditations in Juniper - JNCIA/JNCIS or CheckPoint CCSE etc. Technical knowledge in Cisco ASA and experience in several firewall technologies Technical expertise in IP networks So, if you are an experienced Principle Network Engineer - 3rd Line - 4th Line - Cisco Network Engineer and are CCIE and / or CCNP Certified I would be very interested in hearing from you. In return for this set of network firewalls experience my client is looking to reward the successful candidate with an Excellent Salary of up to £62,000 pa + Company Benefits that include Pension, Healthcare + Fantastic Career Opportunities! We are currently recruiting for this Cisco Network Engineer - Network Engineer role with immediate effect and considering all potential candidates immediately so, APPLY NOW! Who is Reflex Computer Recruitment? Reflex, established since 1990, is a successful independent IT Recruitment Consultancy. We are a proud member of the Recruitment and Employment Confederation (REC) and we strongly believe in ethical recruitment building long term relationships with both clients and candidates. We are ideally qualified to offer clients the best possible solution in fulfilling their computer personnel requirements; within the Kent locations.

Jun 26, 2019

Network Engineer - 3rd Line - 4th Line - Cisco Network Engineer - Network Analyst - Technical Consultant - Principle Network Engineer - CCNP - CCIE - Juniper - ASA - Cisco - F5 - Firewall - Network - Senior - West Malling - Kent - £58,000 - £62,000 pa + On-Call + Excellent Company Benefits to work for an Award-Winning IT Services Organisation based in the West Malling, Kent location. If you are an experienced Network Engineer - Senior Network Engineer and looking for a fresh challenge working in an award winning IT Consultancy then I would love to hear from you! Responsibilities: Tasked to manage all aspects of the network in the Data Centres with the main objective of minimizing unplanned downtime in the customer production environment Provide 3rd level support, taking ownership of complex Incident and Problem cases Perform 3rd level diagnostics on all incidents and problem cases providing resolutions Network Engineer will play a key role in maintaining the Security of Local and Wide Area Networks Skills: Principle Network Engineer with hold either CCNP and / or CCIE Certifications Ideally, you will hold firewall accreditations in Juniper - JNCIA/JNCIS or CheckPoint CCSE etc. Technical knowledge in Cisco ASA and experience in several firewall technologies Technical expertise in IP networks So, if you are an experienced Principle Network Engineer - 3rd Line - 4th Line - Cisco Network Engineer and are CCIE and / or CCNP Certified I would be very interested in hearing from you. In return for this set of network firewalls experience my client is looking to reward the successful candidate with an Excellent Salary of up to £62,000 pa + Company Benefits that include Pension, Healthcare + Fantastic Career Opportunities! We are currently recruiting for this Cisco Network Engineer - Network Engineer role with immediate effect and considering all potential candidates immediately so, APPLY NOW! Who is Reflex Computer Recruitment? Reflex, established since 1990, is a successful independent IT Recruitment Consultancy. We are a proud member of the Recruitment and Employment Confederation (REC) and we strongly believe in ethical recruitment building long term relationships with both clients and candidates. We are ideally qualified to offer clients the best possible solution in fulfilling their computer personnel requirements; within the Kent locations.

Product Support Analyst

Nigel Frank International Blackburn, West Lothian

Product (Application) Support Bathgate £28,000 -£30,000 Are you interested in working with a wide range of Microsoft Infrastructure products? Great. Are you interested in working with a wide range of Microsoft Infrastructure Products AND a bespoke Software application? Even Better. If that wasn't enough for you, I'll even throw in the fact that you'll be working directly with the Development team to progress your own Software Development skills in C#, .NET and Web Technologies. I'm working with a leading Software solutions provider based in Bathgate who's Software is used Globally, from the streets of Scotland, to the Dunes of Dubai, to the Skyscrapers of San Francisco. You will play a pivotal part in making sure that users feel comfortable with the Software, but also that their application runs smoothly and achieves its overall purpose. From Day one you will be guided and trained in the product, so no-one is expecting you to jump straight in the deep end alone. Technologies you should be comfortable working with; Windows Server 2012+ Windows Desktop 7,8 and ideally 10. Microsoft SQL Server 2012+ VMware / Hyper-V ServiceNow, TeamViewer and/or any remote support technologies. If you've studied Software Development, and struggled to find a Junior Developer position, or weren't sure if Infrastructure or Development was the route for you - then this role will give you the best of both worlds! If this is something you'd be interested in finding out more about; feel free to send your CV to or call .

Jun 26, 2019

Product (Application) Support Bathgate £28,000 -£30,000 Are you interested in working with a wide range of Microsoft Infrastructure products? Great. Are you interested in working with a wide range of Microsoft Infrastructure Products AND a bespoke Software application? Even Better. If that wasn't enough for you, I'll even throw in the fact that you'll be working directly with the Development team to progress your own Software Development skills in C#, .NET and Web Technologies. I'm working with a leading Software solutions provider based in Bathgate who's Software is used Globally, from the streets of Scotland, to the Dunes of Dubai, to the Skyscrapers of San Francisco. You will play a pivotal part in making sure that users feel comfortable with the Software, but also that their application runs smoothly and achieves its overall purpose. From Day one you will be guided and trained in the product, so no-one is expecting you to jump straight in the deep end alone. Technologies you should be comfortable working with; Windows Server 2012+ Windows Desktop 7,8 and ideally 10. Microsoft SQL Server 2012+ VMware / Hyper-V ServiceNow, TeamViewer and/or any remote support technologies. If you've studied Software Development, and struggled to find a Junior Developer position, or weren't sure if Infrastructure or Development was the route for you - then this role will give you the best of both worlds! If this is something you'd be interested in finding out more about; feel free to send your CV to or call .

Telecom Engineer

HireRight

HireRight are looking for a Telecom Engineer to join their team in Brighton. Job Title: Telecom Engineer Salary: Competitive, dependent on experience Location: Brighton Job Type: Permanent, Full Time Telecom Engineer - The Role: The primary responsibilities will be to provide engineering design, development and implementation services for voice communications projects. Review, evaluate and repair telecommunications systems failures to ensure prompt resolution and minimal disruption to service. Day to day duties include, but are not limited to, network operations and troubleshooting of telecom ACD systems and software support; responsible for voice/web conferencing systems, IP video conferencing and corporate PDA/cell phone standards and support. Telecom Engineer - Key Responsibilities: - Interact with general business users to define requirements and expectations of new and existing telecommunications systems - Support and maintain complex telecom environment for areas of focus include but are not limited to: voice systems administration, performance monitoring, troubleshooting production issues, moves, additions, and changes - Interfaces with vendors and projects managers for business initiative delivery - Support 24x7 call centre and internal telecom solutions - Participation in on-call service rotation - Participate and drive post-mortem investigations related to all Severity 1 incidents and problems. - Upgrade Telecommunications hardware and software components - Perform root analysis and, determination of root cause, identify corrective action to resolve and prevent future occurrences - Identify and validate if corrective action is applicable to prevent future occurrences of the incident - Create and maintain proper documentation of policies, procedures and technical papers - Independently works to accomplish general tasks and projects with little direct supervision - Other duties and tasks as assigned deemed necessary for the business. Telecom Engineer - About You: - Bachelor's degree in computer science, information systems, engineering or a mathematics-intensive discipline or an applicable training certificate from a training institution - 2 years of experience in telecom call centre systems and network management design, implementation and support - Solid experience with Avaya (a must have) & Cisco (would be a plus) - Solid knowledge of voice or data communications technology. IVR experience required with regard to how it integrates with a PBX. Experience with call accounting software and reporting - Experience with Call Recording solutions - Dialler experience in a call centre environment a plus - Excellent written and verbal communication skills - Ability to distil complex call centre and telecom systems and present them to Sr. management - Experience in writing business proposals and justifications, including presenting solutions to business leaders a must. Telecom Engineer - We Offer: HireRight offers its employees a competitive salary, permanent contract and a comprehensive package of benefits. To submit your CV for this excellent opportunity, press 'Apply' today!

Jun 26, 2019

HireRight are looking for a Telecom Engineer to join their team in Brighton. Job Title: Telecom Engineer Salary: Competitive, dependent on experience Location: Brighton Job Type: Permanent, Full Time Telecom Engineer - The Role: The primary responsibilities will be to provide engineering design, development and implementation services for voice communications projects. Review, evaluate and repair telecommunications systems failures to ensure prompt resolution and minimal disruption to service. Day to day duties include, but are not limited to, network operations and troubleshooting of telecom ACD systems and software support; responsible for voice/web conferencing systems, IP video conferencing and corporate PDA/cell phone standards and support. Telecom Engineer - Key Responsibilities: - Interact with general business users to define requirements and expectations of new and existing telecommunications systems - Support and maintain complex telecom environment for areas of focus include but are not limited to: voice systems administration, performance monitoring, troubleshooting production issues, moves, additions, and changes - Interfaces with vendors and projects managers for business initiative delivery - Support 24x7 call centre and internal telecom solutions - Participation in on-call service rotation - Participate and drive post-mortem investigations related to all Severity 1 incidents and problems. - Upgrade Telecommunications hardware and software components - Perform root analysis and, determination of root cause, identify corrective action to resolve and prevent future occurrences - Identify and validate if corrective action is applicable to prevent future occurrences of the incident - Create and maintain proper documentation of policies, procedures and technical papers - Independently works to accomplish general tasks and projects with little direct supervision - Other duties and tasks as assigned deemed necessary for the business. Telecom Engineer - About You: - Bachelor's degree in computer science, information systems, engineering or a mathematics-intensive discipline or an applicable training certificate from a training institution - 2 years of experience in telecom call centre systems and network management design, implementation and support - Solid experience with Avaya (a must have) & Cisco (would be a plus) - Solid knowledge of voice or data communications technology. IVR experience required with regard to how it integrates with a PBX. Experience with call accounting software and reporting - Experience with Call Recording solutions - Dialler experience in a call centre environment a plus - Excellent written and verbal communication skills - Ability to distil complex call centre and telecom systems and present them to Sr. management - Experience in writing business proposals and justifications, including presenting solutions to business leaders a must. Telecom Engineer - We Offer: HireRight offers its employees a competitive salary, permanent contract and a comprehensive package of benefits. To submit your CV for this excellent opportunity, press 'Apply' today!

Technical Support Engineer IP / VOIP

Circle Recruitment Bolton, Lancashire

Technical Support Engineer (IP / VOIP) Bolton Salary up to £22k Hours of Work: Between 8am and 6pm MON-FRI On-call Rota for out of hours We are currently looking for an enthusiastic Technical Support Engineer to join a unique and exciting team based in Bolton. As part of a growing technical team, you will be responsible for engaging with new and existing customers by using different management CRM's, telephone and face to face. As a technical support/helpdesk employee, you'll be monitoring and maintaining the voice and data IP networks within an organisation in a technical support role. Inbound work management is carried out by a ticketing system and duties will include, assisting the tech director with new projects, provisioning new customers and supporting throughout the life of the customers. Duties will also involve assisting the sales team with new opportunities on a pre-sales basis. You will advise on the adoption of new technologies from the independent IP voice and data network. As the client is a young, growing business in a thriving industry with a unique position. Ideas and general input will be welcomed and will really count towards business success in the company's coming years. This is a rare opportunity to be an integral part with a new, exciting and growing business to business voice network which can service all the UK and offshore market. About The Team and Location: Company Director with over 15 years' experience in telecoms and business management. Technical Director with 15 years' experience in building IP voice and data networks for blue-chip organisations and internet service providers. The site has free parking and good access to M60 along with amenities close by. Break out room with TV/Xbox and kitchen on site. The IP / VOIP Technical Support Engineer Role The Technical Support Engineer role will include the following responsibilities: Working with customers/employees to identify network data and VOIP problems and advising on the solution Logging and keeping records of customer/employee queries Analysing call logs so you can spot common trends and underlying problems Working with data and VOIP interconnects / suppliers Monitoring core ISP network for issues Working with field engineers to visit customers if the problem is more serious Working with Linux servers that provide applications /services throughout the network Analysing VoIP traces with our monitoring tool Keeping ticketing systems up to data/customers updated Keeping project management system up to date The Technical Support Engineer Candidate To be considered for our Technical Support Engineer role, our ideal candidate will have the following experience: An ability to assess each customer IT knowledge levels Logical thinker Good analytical and problem-solving skills Up-to-date technical knowledge An in depth understanding of the solutions and equipment your customers are using Experience or understanding of ISP networks Understanding of VoIP TCP/IP Knowledge Knowledge/experience configuring network/routers/switches (Cisco/Mikrotik) Good interpersonal and customer care skills Good accurate records keeping IP / VOIP Technical Support Engineer Benefits The successful Technical Support Engineer will be provided with the following benefits: Be one of the first to join a young and rapidly growing independent business. Progression. Training. Pension scheme. Be treated as an individual who's opinions and ideas really count. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

Jun 26, 2019

Technical Support Engineer (IP / VOIP) Bolton Salary up to £22k Hours of Work: Between 8am and 6pm MON-FRI On-call Rota for out of hours We are currently looking for an enthusiastic Technical Support Engineer to join a unique and exciting team based in Bolton. As part of a growing technical team, you will be responsible for engaging with new and existing customers by using different management CRM's, telephone and face to face. As a technical support/helpdesk employee, you'll be monitoring and maintaining the voice and data IP networks within an organisation in a technical support role. Inbound work management is carried out by a ticketing system and duties will include, assisting the tech director with new projects, provisioning new customers and supporting throughout the life of the customers. Duties will also involve assisting the sales team with new opportunities on a pre-sales basis. You will advise on the adoption of new technologies from the independent IP voice and data network. As the client is a young, growing business in a thriving industry with a unique position. Ideas and general input will be welcomed and will really count towards business success in the company's coming years. This is a rare opportunity to be an integral part with a new, exciting and growing business to business voice network which can service all the UK and offshore market. About The Team and Location: Company Director with over 15 years' experience in telecoms and business management. Technical Director with 15 years' experience in building IP voice and data networks for blue-chip organisations and internet service providers. The site has free parking and good access to M60 along with amenities close by. Break out room with TV/Xbox and kitchen on site. The IP / VOIP Technical Support Engineer Role The Technical Support Engineer role will include the following responsibilities: Working with customers/employees to identify network data and VOIP problems and advising on the solution Logging and keeping records of customer/employee queries Analysing call logs so you can spot common trends and underlying problems Working with data and VOIP interconnects / suppliers Monitoring core ISP network for issues Working with field engineers to visit customers if the problem is more serious Working with Linux servers that provide applications /services throughout the network Analysing VoIP traces with our monitoring tool Keeping ticketing systems up to data/customers updated Keeping project management system up to date The Technical Support Engineer Candidate To be considered for our Technical Support Engineer role, our ideal candidate will have the following experience: An ability to assess each customer IT knowledge levels Logical thinker Good analytical and problem-solving skills Up-to-date technical knowledge An in depth understanding of the solutions and equipment your customers are using Experience or understanding of ISP networks Understanding of VoIP TCP/IP Knowledge Knowledge/experience configuring network/routers/switches (Cisco/Mikrotik) Good interpersonal and customer care skills Good accurate records keeping IP / VOIP Technical Support Engineer Benefits The successful Technical Support Engineer will be provided with the following benefits: Be one of the first to join a young and rapidly growing independent business. Progression. Training. Pension scheme. Be treated as an individual who's opinions and ideas really count. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

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