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2nd Line Support Technician – Sale, Cheshire. Circa £25,000, negotiable (depending on skills and experience) plus benefits, private healthcare, gym membership, pension. This role would suit an enthusiastic 2nd Line Technician, who is happy to get involved in all aspects of the job. We are a very well established, fast growing cloud services provider who is offering an exciting opportunity for the right individual to learn about all the latest technology as well as having the prospect of furthering their career as the company continues to grow rapidly. Responsibilities: Provide 2nd line support for all customers via phone, email or face-to-face, and remotely * Provide an escalation point for 1st line colleagues * Following in-depth diagnosis, escalate to 3rd line where applicable * Log all incidents and requests within the agreed service desk work management system * Keep customers informed at all times * Manage, prioritise and plan own work queue and deal with calls within the set SLAs * Provide support and training to 1st line colleagues * Proactively drive your own training from senior members of staff to bridge the knowledge gap * Identify and drive through opportunities for improvement/change via the Service Improvement Plan * Create and maintain knowledgebase articles to enable consistency and learning within the team * Communicate effectively face to face or via email as appropriate with staff at all levels including Directors and Senior Management Required technical skills and experience: * At least 12 months experience in a 2nd line IT Service Desk role * Excellent communication and customer service skills * Track record of a positive approach to learning * Must have a strong working knowledge of Windows operating systems incl. 7, 8 and 10.  Server OS 2003, 2008, 2012, AD, MS Exchange, Group Policy.  Knowledge of Terminal Services, Citrix and VM Ware highly desirable. * Good problem solving skills, ability to work well as an individual and as part of a close team. * Ability to deliver to tight timescales and changing priorities * Any qualification in the Microsoft suite of products / ITIL / CISCO would be preferable although not essential.

IT Support Technician with Simply Media The role is within a small team but you will play a big part within the company supporting 40+ users onsite and remote users across Windows and Apple Mac environment as well as managing our server environment which is a mix of Linux, Citrix, VMWare, Windows, and Unix.Previous experience working within an IT Support role is key since you will be the primary support contact within the company.Experience within the following is requiredHelpdesk supportWindows desktop support (2007 to 2010)Apple Mac supportWindows server 2008 to 2013Linux serverVM ware (some experience would be preferred)Network infrastructure managementHardware & software procurementYou will be working to support personnel working for both the Simply Media TV group as well as Reader's Digest UKSalary ranging from £28,000 to £32,000 depending on experienceApply by email please to recruitment@simplymedia.tv and remember to enclose a full CV and your contact phone numberJob Applications close on 2nd September 2016This is a full-time role, based in Central London (W1W) 

Senior RF Design Engineer - Dublin€70,000 - €75,000 + Excellent Benefits Keywords: RF, Analog, LNA, PA, VCO, Mixers, CMOS, Cadence, ADT A Senior RF Design Engineer is sought for a required for leading technology company in Dublin. Responsibilities include: Design, Implementation & Verification of RF / Analog blocks / subsystems up to 10 GHz and contribute to the design of evaluation systems, test harnesses, IC test boards etc.Works as part of a cross-functional team to deliver the next generation products from concept to volume productionSupports concurrent engineering activities to ensure on-going production of quality products with high yieldDesign, verify and document RF / Analog blocks  /subsystems (e.g. LNA’s, PA’s, VCO’s, mixers), up to an operating frequency of 10GHz, using industry standard tools and design flowsWork with IC Layout Design Engineers to optimise design and layoutCreate the necessary design and product documentation and host design reviewsCharacterise prototypes, developing test specifications and coordinate with test/product engineering to drive product releasesContribute to the development of the IC production test programme for RF blocksActively participate in silicon bring-up and characterisation testingSupport silicon debug activities such as FIB edits and metal revisions  Skills Sought: Proven RF CMOS track record in volume productionExperience in LNA’s, PA’s, VCO’s and mixers designIn depth knowledge of complete IC Design Flow: Analog IC Architecture Design and Modelling; IP Evaluation and Selection, Analog/Digital partitioning in mixed-signal systems Knowledge of: High frequency CMOS RF design up to 10GHzHigh frequency CMOS analog design up to 2GHz preferredLow power IC design techniquesDesign in CMOS 90nm or less nodes Good working knowledge of Cadence suite of Analog design toolsExcellent communication skills and ability to work on own initiative to come up with innovative solutionsAt least 5 years of experience in relevant product development