Cardiff Metropolitan University
Llandaff, Cardiff, UK
Job Title: IT IS Technical Support Assistant
Post Number: SI057XX
Department: Library & Information Services, Information Services Division
Salary: £24,285 - £28,936 per annum
Hours : 37
Accountable to: IT IS Team Manager
Accountable for: N/A
Responsible for carrying out tasks to configure, maintain and support the university’s network infrastructure, telephone system, communication services and server systems as directed.
Principal Duties and Responsibilities:
Performing software and hardware installations and upgrades on infrastructure (e.g. server, storage, network, telephone, etc) platforms and corporate systems (e.g. Timetabling, CRM, Library, Student System, HR) as specified.
Working with contractors to arrange the installation of network and telephone points. Carrying out moves and changes as is necessary.
Installation and maintenance of racking, UPS, and network and server equipment as directed.
Administering and supporting IT equipment and IT services in conjunction with other ISD departments.
Monitor performance, plan and implement enhancements to the functions and capacity of the university IT systems and communications services as directed.
Producing user and technical documentation for other university staff to aid configuration and support and for general reference.
Acquiring technical support skills by on the job learning with attendance at training courses where necessary.
Administering and supporting backup of university data storage, infrastructure equipment and logs as directed.
For further information about this role and to apply please visit: www.cardiffmet.ac.uk/jobs
Jacob Bailey Group
Ipswich, United Kingdom
Welcome to the Jacob Bailey Group - an independent, international and award winning Creative Business Services Agency with offices in London, Suffolk, Nottingham and New York. We’re all about connecting relevance through Data, Technology and Creativity, improving our clients’ positioning and profits, while also creating Brilliant Experiences.
Reporting to our Technical Lead, this role will see you work on stimulating and varied projects including ecommerce, marketing websites and mobile applications, across a range of clients and sectors. As a talented and enthusiastic Back End Web Developer, you’ll be interested in progressing your development knowledge and the overall skills and knowledge of the team. Essential skills are excellent knowledge of PHP/MySQL and MVC frameworks (Laravel in particular), working with MySQL databases, app development (either native or via ReactJS), using version control (Git), working with task running and package management services (Gulp/Composer) and utilising Vagrant or Docker for local development.
Work with the Technical Studio team to development back end solutions using modern development techniques, frameworks and languages.
Be inspired by, and help inspire the talent around you with fresh thinking and new ideas
Be prepared to engage in the skills with the wider team
Seek regular feedback and communicate regularly with the Technical Studio and digital project manager.
Present release previews to the relevant stakeholders
Use the appropriate technology to the deliver the required functionality
Working to tasks within a task management system for each release
Write code to the standard as set out by the Senior Developers - which adheres to best practices and the coding standards adopted in the wider Technical Studio team
Commit code to version control, using the approach adopted by the Technical Studio
Test your work and the work done by others.
Write concise release notes that can be shared with the Company for new SaaS features.
Work effectively and efficiently at all times to deliver releases on time
Understand what’s required of you, and the time allocated to do it.
Working standard UK office hours – 8:45am to 5:30pm.
We look forward to receiving your application, thank you.
Royal Opera House
Covent Garden, London, United Kingdom
Up to £30,000 per annum
The Royal Opera House continues to lead the way in opera, ballet, music and dance live on stage at our heritage theatre site here in Covent Garden, and reaching out to audiences across the UK and worldwide with our cinema screenings and content through other digital platforms. Our Technology Operations team service a broad range of requirements across all departments of the organization and a number of business critical systems, from customer facing and marketing to scheduling and finance.
We are now looking for an Applications Administrator - Office 365 / SharePoint to join our Digital Development and Technology team, to support the maintenance of our SharePoint Online environment and Office 365, and provide second and third line support, in line with ITIL processes. Reporting to the Head of Technology Operations, you will work with the Cloud Infrastructure team to ensure a high availability of services and also undertake analysis and development for new projects.
The ideal candidate will be an experienced team player with these qualities:
Experience in IT operations supporting a Windows enterprise
Knowledge of Office 365 and SharePoint Online, with experience of SharePoint 2013 or 2010
Proven experience working in a small team delivering technical solutions to business requirements
Knowledge of ITIL and experience of working with internal and external suppliers
Ability to manage own time to deliver activity for agreed projects to agreed timescales
Commitment to managing own learning and continuous professional development relevant to the role.
We actively encourage applicants from diverse backgrounds and value the positive impact difference has on our teams.
A full job description and details of how to apply are available on our website www.roh.org.uk or from the Human Resources Department, email: firstname.lastname@example.org and you can also contact us if you have any access needs for making an application.
Closing Date for applications: 8.00am, Monday 6 November 2017
Applicants must have work authorization for the UK.
Rutland County Council
Rutland, United Kingdom
System Support Officer
Permanent, 37 hours per week
Scale SO1, Salary £25,951 - £27,668
Rutland is one of the best places in the country to live, learn, work, play and visit. We may be the smallest Unitary Authority in England, but we can offer fantastic opportunities to make a real difference to the lives of the residents in our local community. This is your chance to become part of a great team, delivering great services throughout the County.
We are currently seeking to recruit a full-time System Support Officer for our Business Intelligence Team, based in the People Directorate. This offers an exciting and rewarding opportunity to develop your career providing first/second line support and build an impressive CV across multiple service areas and systems.
The People Directorate is responsible for a wide range of vital support services in Rutland, including those that deliver Adult and Children’s Social Care, Early Help for families (including Special Educational Needs, Disability and Inclusion) and lifelong Learning and Skills. These crucial services rely on good quality, robust reporting systems.
The successful individual will have experience of providing first/second line helpdesk support and maintaining systems to ensure we have the very best systems in place and directly influence the services we provide and commission. The role will also involve working closely with front-line staff and managers to ensure our systems support working practices and provide effective, actionable Business Intelligence.
Individuals must be able to combine the technical expertise required for system support with good communication skills to work in an integrated way across services and teams. Rutland currently uses case management systems LiquidLogic and Capita, plus support software such as MS Office and Tableau. Experience of these or similar systems is desirable.
The successful applicant for this post will be subject to a standard check by the Disclosure and Barring Service (DBS).
Please visit our website for a full Job Description. For an informal discussion about the role please contact Jon Adamson, Business Intelligence Manager on 01572 758259 or email email@example.com .
Closing date: 31 January 2018
Interview date: 9 February 2018
Visit www.rutland.gov.uk to apply online, and to find out more about what we do. Alternatively, email: firstname.lastname@example.org or call 01572 722577 for an application pack.
All recruitment correspondence, including interview details, will usually be sent out via email. If you require documentation/correspondence in an alternative format, please contact the HR team.
Rutland County Council is committed to Equality and Diversity and welcomes applications from all sections of the community.
Everyone at Rutland County Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm.