UCA Consulting ltd
Front and back-end development of existing and new web development solutions
Development of external customer websites – ecommerce & brochure style websites
Communicating with external clients via email/telephone and attending client project meetings
The ideal candidate will have: ● Experience of working with maintaining and creating PHP applications in a commercial environment using an industry recognised framework such as Symfony or Laravel ● Good knowledge of the underlying LAMP architecture and a working knowledge of LAMP server set up and maintenance ● A passion for programming is essential ● Good project management skills ● An impressive online portfolio displaying their commercial or personal work ● Experience of front and back-end web development ● Knowledge of the latest web development trends and technologies
Personal skills: ● Excellent time management and organisational skills ● A positive, committed 'can do' attitude ● Excellent communication skills ● Have a great attention to detail ● Be methodical, focused & self-motivated ● Be willing to learn new skills and technology
Ecommerce websites, client projects, junior developer
Central London, London, United Kingdom
We are seeking a Helpdesk Support Engineer based in Central London.
We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365. Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business. Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…" With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions. We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold.
Level 1 Support Engineer, dealing with phone calls, emails and face-to-face user requests in an organisation of about 160 people.
Physically setup, install and assign end user equipment. These include desktop and laptop computers, printers, scanners, mobile devices according to GIC specifications.
Inventory Management and Reporting
Log and Troubleshoot issues that end-users face
Experience and skills required
Microsoft Office suite of applications (Office 2010, 2013, 2016) - Outlook, Word, Excel, Powerpoint.
Microsoft Exchange / Skype For Business (2013 and later)
Windows 7, Windows 10 Operating System functions
Browser and web application related issues
Good communication skills. Job nature involves lots of face-to-face interaction and liaising with various internal teams globally.
Good analytical and problem-solving skills. Able to follow instructions.
Good record keeping skills for case logging and report generation.
Ability to learn-on-the-job quickly
Knowledge of Audio Visual/Video conference set ups
Knowledge of VMWare Horizon for thin clients
Knowledge of iOS
Able to work on weekends given advanced notice.
What do we offer you?
Health care cash plan
Life Assurance/Critical Illness/Income Protection
Birmingham City University
Birmingham City University, City Centre Campus, Curzon Street, Birmingham, UK
Support Analyst £28,508 to £30,986 per annum (plus a 5% shift allowance)
Full time, Permanent Ref No: 072018-334
We have a vacancy for an experienced and self-motivated Support Analyst to provide first and second line support to the University staff and students for all Audio Visual and IT services. The team operates within the ITIL Service Management framework.
You must have a successful track record in a similar technical support role, including:
Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware
Sound understanding of operating system security principles
Working knowledge of Audio Visual technologies
Knowledge of Apple, Linux and mobile operating systems
Working with a range of external suppliers.
You will need to have excellent interpersonal and customer facing skills. You will be confident in communicating at all levels and will be passionate about knowledge sharing to enhance the overall quality of the team.
You will be required to work on a one week rotating shift pattern + 5% shift allowance.
As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name.
For more information about applying and for the job description for the post, please see the current vacancies on the BCU website: http://jobs.bcu.ac.uk/
Closing Date: 16 August 2018
Interview Date: TBC
Birmingham City University seeks to be a single status employer and benefits include up to 32 days annual holiday, an index linked contributory pension scheme and an employee medical scheme.
Birmingham City University is an equal opportunities employer and welcomes applications from all sections of the community.
Chemonics International Inc.
Chemonics seeks a Global Technology Support Manager to be based in the United Kingdom (UK) office. The Global Technology Support Manager provides technology oversight and management services to support Chemonics’ users and projects. The manager develops, implements, and promotes standards, systems, and resources for supporting Chemonics’ users, as well as those participating with proposals and projects and provides technical support to the UK office in addition to providing remote support to field offices located around the world. The Manager will be assigned to support laptops, mobile devices, printers, A/V, and provide Office 365 application expertise. This position identifies and promotes customer support services, contributes to new business efforts, and can effectively communicate the connection between all duties and responsibilities with the larger goals of the company. We are looking for individuals who have a passion for making a difference in the lives of people around the world.
Provides technical support to the UK office in addition to providing remote support to field offices around the world. Manages the ticket queue, allocating resources, and communicating with staff as appropriate
Identifies and investigates technical issues and provides resolution and follow-up to end users. Escalates more complex problems to Tier 3 technical staff
Takes direct, appropriate and timely action to meet staff needs and resolve basic technology issues
Administrates Active Directory including Azure Active Directory, AD Connect, AD/ADP Sync, Group Policies, DNS, replication, and directory synchronization
Assists with Office 365 user account management including creating, managing, maintaining, disabling and deleting all Office 365 and on premises accounts, security groups, distribution groups, public folders, shared mailboxes and meeting/resource rooms
Assists with the assignment of Office 365 licenses to staff and ensuring the availability of licenses for incoming staff
Assigns SharePoint permissions by implementing the Information Security Framework owned by the Data Quality and Governance Team
Oversees the preparation of desktop and laptop images using the appropriate tools. (Symantec, Avamar, System Center Configuration Manager)
Monitors network devices for uptime and troubleshoots connectivity issues
Organizes and participates in project start-ups, close outs and operations, including IT Systems recommendations, design and optimization, and other initiatives to promote the stability and efficiency of the field office IT systems including on-site visits to implement and/or troubleshoot IT systems
Participates in new business work and assists with writing IT cost proposals for proposal teams
Works with other GTI teams to standardize home office and project office set up to accommodate enterprise application deployment and other new technologies
Provides Audio/Video (A/V) support, which includes assisting and training end-users on the proper use of A/V equipment and new corporate hardware and software applications
Identifies, troubleshoots, and resolve issues with network, printers, laptop, and A/V components
Configures user VOIP phones and voicemail
Documents technical systems process and procedures and gets actively involved in promoting new technologies or new systems or procedures
Provides formal and informal training to staff on Chemonics tools and systems
Effectively communicates the functions, roles and responsibilities of GTI to staff
Maintains and expand technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies and Chemonics practice networks
Undertakes assignments on projects or special initiatives as appropriate
Participates in the development of the department’s strategic plans, training materials and tools
Serves as acting director as required
Performs other tasks and responsibilities required by supervisor
Degree in computer science or related technology field required, or equivalent combination of education and work experience
Technical helpdesk experience required, including demonstrated experience with network security best practices and configurations, as well as administration of Office 365, Microsoft Exchange online, Powershell, and SharePoint
Ability to conceptualize, plan, manage, and support network environments
Demonstrated understanding of Microsoft operating systems, Microsoft Office applications, networking, and PC hardware
Excellent oral and written communication skills, including the ability to present ideas in a user-friendly language to non-technical staff and end users
Ability to solve technical, managerial or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge
Ability to work both independently and as part of a team
Excellent interpersonal and customer service skills
Proven ability to work independently in a fast-paced environment, handle multiple tasks, prioritize workload and complete work
Demonstrated leadership, versatility, and integrity
Experience living or working in developing countries preferred
Willingness to work overseas for up to 4 weeks per year and to consider long-term overseas assignments
Strong organizational and work prioritization skills and attention to detail
Demonstrated leadership, versatility, and integrity
Proficiency in regional or geographic language preferred
UK work authorization required
Application Instructions: Apply through our UK Career Center by September 19, 2019. No telephone inquiries, please. However, if you are not able to apply through our Career Center due to a disability, underlying health condition or for some other legitimate reason, or require an adjustment to do so, please contact us at email@example.com . Applications will be considered on a rolling basis and finalists will be contacted.
Chemonics is an equal opportunity employer and we are opposed to discrimination on any grounds. We are committed to creating a diverse environment, and therefore all qualified applicants will receive consideration for employment without regard to disability, sex, race, religion or belief, gender reassignment, sexual orientation, age, marriage and civil partnership, pregnancy and maternity. We look forward to receiving your application.
Chemonics values the protection of your personal data. If you are in the European Union, please read our EU Recruiting Data Privacy Notice to learn about how we process your personal data. Please use the following link to access the EU Recruiting Data Privacy Notice: https://chemonics.com/wp-content/uploads/2018/12/EU-Recruiting-Data-Privacy-Notice-12.2018.pdf .