De Montfort University
De Montfort University (DMU)
Information Technology & Media Services
Grade E, £27,025 - £33,199 per annum
De Montfort University is an ambitious, globally-minded institution with a relentless focus on delivering excellent teaching and learning, high-quality research and a sector-leading student experience. DMU’s ability to provide a market-leading technology offering is key.
Faculty / Directorate
Recent major investments in IT include a £13m programme to refresh our IT infrastructure; and the current multi-million pound Core Systems Modernisation programme, delivering transformational change underpinned by the implementation of SAP Finance, HR/Payroll, Student Lifecycle management and CRM. With these foundations, the next stage is to deliver a digital revolution, leveraging opportunities provided by technologies such as cloud based service, data analytics, the Internet of Things, Office 365, amongst others. Achievement of our ambitious strategy is dependent on hiring talented technical experts, people like you.
The Application Analyst position exists in a dynamic friendly Applications team supporting a large portfolio of applications, delivering business critical, student facing services within the ITMS department. Technologies covered include; SQL, Linux, Microsoft, Web Services, Java, XML, HTML, SAP amongst others.
As a member of the Applications Team, the post holder is responsible for managing and supporting a range of application systems and to be an authoritative expert in some areas.
DMU strives for our staff to be as diverse as our student body. We have a diverse and progressive leadership team who strongly advocate the need to ensure the university enables all talent to flourish. Applications to this post are encouraged from all members of the community, flexible working options will be considered.
To discover more and apply, please go to: https://bit.ly/2FeWuyH
Closing date: 3rd February 2019.
Birmingham City University
Birmingham, United Kingdom
Birmingham City University Location: Multiple Campuses
Full Time, Permanent position Ref No: 112017-412-R
We have a vacancy for an experienced and self-motivated Support Analyst to provide first and second line support to the University staff and students for all Audio Visual and IT services. The team operates within the ITIL Service Management framework.
You must have a successful track record in a similar technical support role, including:
Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware
Sound understanding of operating system security principles
Working knowledge of Audio Visual technologies
Knowledge of Apple, Linux and mobile operating systems
Working with a range of external suppliers
You will need to have excellent interpersonal and customer facing skills. You will be confident in communicating at all levels and will be passionate about knowledge sharing to enhance the overall quality of the team.
You will be required to work on a one week rotating shift pattern + 5% shift allowance.
Closing Date: 11 February 2018 Interview Date: 5 March 2018
As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name.
Alternatively if you require the application in a different format please contact the Human Resources Department at firstname.lastname@example.org or on 0121 331 6693.
For more information about applying and for the job description for the post, please see the current vacancies on the BCU website.
Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice. We would therefore advise that you submit your completed application as soon as possible.
Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.
At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group’s ‘front of house’ environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business – therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team.
Your qualifications and experience:
- Proven experience in an IT business support role
-Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement
- In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools
- Experience of Active Directory, Exchange
- An extensive background of managing the end user IT desktop service with strong OSX skills
- A background in ITIL service management and implementation
- Some experience mentoring junior team members would be preferable
- Personality fit: we’d love to find someone who is flexible and team focused, with a non-hierarchical and ‘roll up your sleeves’ approach to getting the job done. And someone with a great sense of humour!!
A bit about us:
We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects. You can find more information about us at: www.blacksunplc.com
What’s in it for you:
-Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes
-A fun and friendly work community; you will have the chance to join a fresh and supportive community
-Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning
-Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities
Jacob Bailey Group
Ipswich, United Kingdom
Welcome to the Jacob Bailey Group - an independent, international and award winning Creative Business Services Agency with offices in London, Suffolk, Nottingham and New York. We’re all about connecting relevance through Data, Technology and Creativity, improving our clients’ positioning and profits, while also creating Brilliant Experiences.
Suggest opportunities for further work with new and existing projects
Be inspired by, and help inspire the talent around you with fresh thinking and new ideas
Keep clients coming back for more by creating Brilliant Experiences
Work with the Technical Studio team to develop the SaaS product suite – ensuring it lives up to the overall vision that is set out in the ‘Galaxy Vision document’.
Be prepared to share your knowledge with the wider team
Support the more senior members of the Technical Studio team
Work with the other Developers on front-end design, back-end build and functionality as well as email build projects
Seek regular feedback and communicate regularly with the Technical Studio and account management teams.
Use the appropriate technology to the deliver the required functionality
Write code to the standard as set out by the Senior Developers - which adheres to best practices and the coding standards adopted in the wider Technical Studio team
Commit code to version control, using the approach adopted by the Technical Studio
Test your work and the work done by others.
Work effectively and efficiently at all times to deliver projects on time and on budget
Understand what’s required of you, and the time allocated to do it.
Working standard UK office hours – 8:45am to 5:30pm.
A Graduate Web Developer/Junior SaaS Developer reports directly to the Technical Lead in Ipswich but works closely with their fellow Developers. Occasional travel to the London office may be expected.
We look forward to receiving your application.