Search 87153 live IT jobs

Service Desk Analyst Are you a self-motivated and driven IT professional who enjoys a challenge and loves solving problems? Do you want to work with great people on a meaningful mission while also helping to drive innovation? WE is a movement that brings people together and gives them the tools to change the world. Our vision is to shift the world from “me” to “we.” Our mission is to empower all people to change the world, locally and globally, achieving transformative outcomes for themselves and others. WE seeks a Service Desk Analyst to join our Information Service team that supports the organisation’s broad and expanding needs. As part of the team you will have a unique opportunity to help support the rest of the IS team and staff globally, by leveraging emerging and current technologies.  The IS team supports in country and regional offices (troubleshoot printers in the UK office or fix software in Ecuador!).  You will have an opportunity to take your work to the next level – all the while doing meaningful work that makes the world a better place. The candidate should have a minimum of 2-4 years of work experience in a service desk environment. He or she must be a problem solver in the field of all things computer. The ideal candidate must also be a quick learner and be able to thrive in an environment of change. This position will be reporting to the Associate Director of Information Systems in Toronto, and the Director of the UK Office. The selected candidate will be responsible for the support, upkeep, improvement and productivity of the UK Office. A minimum two-year commitment is required. There is a six (6) month probationary period and salary is negotiable. This position is based out of WE’s UK London office in Wandsworth and will consist of one to two week onboarding and training at our Global Information Systems in our headquarters in Toronto, Canada. Join a team that is passionate for what we do and truly makes a difference.   Your Impacts: End User Support   Oversee the daily operations of all aspects of the Service Desk in UK Support local, international and regional offices remotely through a central Service Desk system Ensure business needs are accomplished in the most cost-effective manner Work closely with the senior management team to help implement technology and processes based on business needs Hold overall vision for computer deployment, asset management, and exit procedures within the UK Office Troubleshoot emergency IS related problems and escalate when necessary Provide backup solutions and services to staff Provide emergency support for visiting Staff, presentations and events Support WE Day UK Train on and maintain current and new application systems and platforms Assist with overall global ticket queue May be required to travel to country offices for support IT Project Management for the UK office Mange and implement office moves or new building buildouts that may occur in the UK Work with the global headquarters to implement new technologies, services, or processes Work with Headquarters to set up mobile devices and maintain organizational security compliance Printers and Servers and Infrastructure Manage Support Virtualization and server infrastructure with support of Head Office Ensure printers are functioning and serviced and toner supplies are stocked, tracked and managed Build escalation rules for malfunctioning hardware Maintain Wi-Fi and network infrastructure with support of Head Office   Active Directory, SharePoint and Office 365 Provision, configure and maintain user accounts Maintain strict quality control of staff information in company directories Maintain SharePoint sites and security and distribution groups Troubleshoot security and sharing issues Provide remote troubleshooting support Provide backup services of various stakeholder groups Reporting and Administration Respond to issues and monitor/audit requests Own and maintain the lifecycle of assets in the organization Train co-workers on use and support of implemented technologies Assist in strategic planning for the Information Systems department Manage the creation of standard operating procedure documentation Provide clear and effective communication to the senior team regarding hardware issues, systematic problems and outages   What you bring: Possess a Bachelors or similar diploma in IT or related field Minimum of 2 years previous work experience with troubleshooting, supporting PC’s, laptops and printers Comfortable with tearing down computers and laptops to bare bones and rebuilding or replacing parts Experience working with Microsoft Office 365, Active Directory Knowledgeable in using Microsoft PowerShell for Exchange and Windows Server Enjoy working in a demanding, fast paced work environment and flexible with work hours Some travel may be required to support We Day tour and country support Able to perform well and problem solve in high stress, dynamic and changing situations Comfortable working with external stakeholders and vendors Positive and professional attitude and able to work as a team player Excellent written and oral communication skills Experience with Hyper-V an asset Experience with Cisco Firewalls an asset Knowledge of helpdesk and ticketing tools are an asset ITIL Foundations certification is an asset   Supplementary Benefits Employer-provided health and dental benefits Generous holiday allowance (20 days annual leave + statutory holidays + office shutdown days during the holiday period between Christmas Eve and New Year’s Day) Birthday’s off! Flexible work hours if on occasion you need to start late or leave early The opportunity to attend We Day our flagship event Staff trip to Kenya and Ecuador with all costs on the ground are covered by the organisation   If invited for an interview, the process is multi-staged; candidates will interview once with the Head of People Operations UK and have a second interview with the Director UK Operations and the Associate Director of Information Systems.   Unfortunately, we are unable to reimburse any interview expenditure that may be incurred.   Closing Date: Applications are reviewed as and when they are received so the post may be filled before the advertised closing date. If you have any access requirements, please notify us in advance and we will do all we can to accommodate you.   Candidates must be eligible to work in the UK. We are an equal opportunities employer. We warmly welcome applications from all sections of the community and aim to promote diversity.   This post is subject to an enhanced DBS check.   What makes us unique…  Social entrepreneurs Marc Kielburger and Craig Kielburger co-founded WE and WE Charity (formerly Free The Children) 20 years ago and have grown it into a family of organisations, including WE Day and ME to WE. WE Charity was among the first organisations in Canada to turn philanthropy on its head by creating a legally distinct social enterprise, ME to WE. Through the social enterprise, 50% of the profits support WE Charity, while the rest is reinvested in the social enterprise.   We sincerely thank all those who apply, however only those considered for an interview will be contacted.

Birmingham City University Location: Multiple Campuses   Full Time, Permanent  Ref No: 012018-11 Birmingham City University is a large, diverse and increasingly popular place to study. We are defined by our core values of “Excellence, People Focus, Partnership Working and Fairness & Integrity”. We have a vacancy for a Support Technician to work with a team of analysts to provide first and second line support to the University staff and students for all Audio Visual equipment and IT services. The team operates within the ITIL Service Management framework. You must have experience in a similar technical support role, including: Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware Working knowledge of Audio Visual technologies Knowledge of Apple, Linux and mobile operating systems You will need to have excellent interpersonal and customer facing skills. You will be required to work on a one week rotating shift pattern + 5% shift allowance. As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name.  Closing Date: 11 February 2018 Interview Date: To be confirmed For more information about applying and for the job description for the post, please see the current vacancies on the BCU website. Alternatively if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693. Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice. We would therefore advise that you submit your completed application as soon as possible. Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.

Position : Mid-Weight Full-Stack PHP Web Developer Location : London SW10 Salary : £competitive Benefits of the role : 25 days annual holiday with birthday day-off, Christmas and Easter gifts with bonus, laptop, expenses, phone, good location, on going training and career progression. About us : Hello World Group is a dynamic digital agency based on the Kings Road, London. We deliver great work across social media and digital marketing for our clients in retail, fashion, publishing and travel. We are looking for a well rounded Mid-weight Full-Stack PHP Web Developer, with great passion for development. Role: Development of web app projects Participation in technical scoping sessions Bringing new ideas and technologies to the team Writing clear and concise documentation Skills: Proven skills in HTML, CSS and Javascript (inc OO, JSON and AJAX) Experience in Wordpress is essential In depth experience working with GIT version control and Github Experience using preprocessors such as SASS Experience in using package managers such as Grunt, NPM and Bower Experience in modern PHP-based frameworks such as Laravel Experience in configuring and maintaining Linux servers to serve personal projects and pre-existing websites Ability to work well autonomously and also part of a team Desirable A distinct advantage to have experience in: AngularJS / Backbone / RequireJS Amazon AWS services Heroku Contribution to Open Source projects You will be : A team player, with a excellent design eye and perfectionist. Fun, outgoing personality, happy working alone or part of a team, can juggle numerous tasks, in a fast paced environment. Benefits of working for Hello World: Fun, friendly environment with music playing all the time Great team of talented people Free wine and beer available after work Working late pizza and cab home Breakfast, fresh coffee and tea, fruit, cookies, cake and biscuits Great location on the Kings Road Team outings: cinema, restaurants and Bars

Technical Architect IT - Strategy and Architecture   Location: Joseph Priestley Building £51,553 to £56,037 Competitive Salary which includes a 20% Market Supplement Full-Time, Permanent Reference: 032018-156-R-R  To achieve our vision to transform our systems, systems integration, data management and Hybrid-Cloud implementation, we need an exceptional Technical Architect. You will be part of our IT Technical Architecture team who are responsible for shaping the future of IT at BCU. Reporting to the Chief Technical Architect you will be responsible for ensuring that the architecture of our IT systems implements and enables our IT Strategy and Principles. As a member of the Architectural Governance Board, you will be responsible for assessing solution designs and proposing new, fit-for-purpose solutions that meet the business requirements and are aligned to our University’s strategy.  You will have demonstrable technical expertise as well as experience and knowledge of designing technical architectures and solutions. Whilst you are likely to have in-depth understanding of server and network infrastructure you will also have broad technical knowledge and experience including Cloud, applications and data. You will also have knowledge and experience of appropriate architectural frameworks and methodologies such as TOGAF.  You will have ownership of all technical aspects of the projects that you are assigned to. You will also contribute to developing policies, developing IT strategy, resolving major technical design issues, making procurement decisions and selecting system architecture components.  For more information about applying and for the job description please see the current vacancies on the BCU website:  http://jobs.bcu.ac.uk/ Closing Date: Thursday 7 June 2018 Interview Date: Friday 29 June 2018 Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice.   We would, therefore, advise that you submit your completed application as soon as possible.   Alternatively, if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693.